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Lexus of Arlington

Arlington Heights, IL

4.7
3,622 Reviews

1510 W Dundee Rd

Arlington Heights, IL

60004

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3,622 Reviews of Lexus of Arlington

November 16, 2020

Mike was very nice and experienced . He answered my questions and provided the wonderful suggestions. I would like to give him a five star rate . More

by 1429209068
Recommend Dealer
Yes
Employees Worked With
Mike
November 15, 2020

Service is outstanding. Tom, service manager, is very professional and knowledgeable. He has a customer first attitude. He is also very honest and trustworthy. The entire operation is a pleasure to work More

by jerryide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
November 13, 2020

Everyone was extremely helpful and kept me very well informed on what was happening with my car. Would recommend to many other people in the future. More

by mracana13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
November 13, 2020

Service as always was excellent. I would definitely recommend this dealership. I have always come here for service because I feel that my car is taken care of very well! More

by reglesker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi
November 13, 2020

Repair to inside door handles was handled smoothly. Toyota initiated replacement. Problem was nicely explained. Other work needed was also detailed & options were given for taking care of it. More

by KMFOERSTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Librizzi
November 12, 2020

This is the second vehicle purchased from this dealership. After the first experience I thought I would never purchase from you again. After speaking on the phone with Oksana my mind was changed. More

by BKLERONOMOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oksana Sahan
November 12, 2020

Mr. Haresh was very helpful and delivered what he communicated. The service was prompt and the tire was correctly installed by the service crew. The car was nicely washed. More

by art21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
November 12, 2020

Very helpful people! Great service all job did perfect! By the end car clean perfect very satisfies for whole lexus service! Thank you so much. More

by DIANa Porczak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Kennedy, Thomas Prondzinski, Haresh Trivedi, Tim Webb, Dennis Schorle
November 12, 2020

my personal experience with arlington lexus was very good.Alex Castro was our sales rep.He gets five stars.Keep up the great job. Ishwar patel More

by ISHWARKPATEL
Recommend Dealer
Yes
Employees Worked With
Haresh Trivedi
November 11, 2020

I had a recall on a fuel pump on my two year old ES and they said it would take 5 hours for repairs. I made a 7:00am. Appointment so I would get home early before rush hour traffic. But to my surprise it More

by RUSRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Prondzinski
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