
Lexus of Arlington
Arlington Heights, IL
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3,625 Reviews of Lexus of Arlington
They are always so helpful and accommodating. I know everything that needs to be done before I leave my car. I love the service department at this dealership! everything that needs to be done before I leave my car. I love the service department at this dealership! More
Service was exceptional. I scheduling service and pick up was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. was seamless. They called before they arrived and once service was completed. Mike was thorough and courtesy. More
Attentive and Knowledgable A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the A pleasant atmosphere with knowledgable and attentive staff that truly cares about doing great work. We highly recommend the dealership, and chose the dealer because of the management of the Service Department, because, well, your car's longevity and care are essentially in their hands! More
Disappointed I'll take partial blame for my disappointment. I broke two rules with this purchase. Purchased the vehicle site on seen and from northern state with I'll take partial blame for my disappointment. I broke two rules with this purchase. Purchased the vehicle site on seen and from northern state with snow. The salesman did provide detailed pictures of the undercarriage as I requested but the exterior paint had scratches on every panel that the pictures failed to show. The salesman was asked specifically about the condition of the paint and he reported only minor scratches and imperfections which upon arrival was far from the truth. The price was fair, but after spending $2000 dollars with a detailer to correct most of the imperfections the good deal was no longer. The vehicle still has some second rate dealer repaired scratches that are to deep for buffing they look like they where repaired with touch up paint. The interior has some staining on the center console which was not mentioned and failed to be visible in pictures. The vehicle is "used" but the dealership should have been more upfront and honest about the imperfections. I payed over $1000 dollars to have the car shipped, $2000 for detailing. I could have spent the same and purchased local. Lesson learned. More
Great! Showroom extremely clean and inviting. staff extremely knowledgeable ,friendly and professional. I had a great experience! I was leasing a 2020 E Showroom extremely clean and inviting. staff extremely knowledgeable ,friendly and professional. I had a great experience! I was leasing a 2020 ES 350 and the experience was seamless thanks to Igor Zigic. More
I really like this Lexus of Arlington.They are very flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. flexible so you do not have to wait in a long line.Kind,nice and professional workers.Absolutely recommendable car dealer. More
Very good service from service department.but I expected a car wash I didn’t get ,over all very good service people were very nice and explain everything . a car wash I didn’t get ,over all very good service people were very nice and explain everything . More
In this more than difficult time I know my Lexus Dealer is open to service my vehicle. Tom has been wonderful helping me with my car during a long process of repair do to a major car accident. Can’t th is open to service my vehicle. Tom has been wonderful helping me with my car during a long process of repair do to a major car accident. Can’t thank him enough!! More
Edgar Martinez was a great salesman never gave up on getting me a deal an got what I wanted will always recommend people to come see him! Thanks You! getting me a deal an got what I wanted will always recommend people to come see him! Thanks You! More
I have purchased two previous Lexus vehicles from this dealership. They have always provided excellent customer service both before and after the sale. I highly recommend Lexus of Arlington. dealership. They have always provided excellent customer service both before and after the sale. I highly recommend Lexus of Arlington. More