Lexus of Arlington

Went in because of the recall.Very pleasant and Went in because of the recall. Very pleasant and efficient service - thank you! Staff was friendly... coffee was good as always. My car was in go Went in because of the recall. Very pleasant and efficient service - thank you! Staff was friendly... coffee was good as always. My car was in good hands and glad to take care of the battery issues. More

Dead battery Tom “P” got right on it and was ready by 4 pm Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom Service department is very well organized and professional Tom “P” followed through on everything and finished repair within hours. Now I know why Tom is service manager have been working with Ton since 2007. Great Job Thanks Again More

Adriana was great !!! I am thankful for the experience that I had at Lexus of Arlington. I walked in one evening and was greeted by Adriana Cerlat. I test drove a GS350 and I am thankful for the experience that I had at Lexus of Arlington. I walked in one evening and was greeted by Adriana Cerlat. I test drove a GS350 and loved it. Adriana was knowledgeable and was able to compare the GS350 to other vehicles. The sales process was smooth because of Adriana's professionalism and her enjoyable personality. I was able to trade in my Infinity and receiving a fair price for it, as well getting a good deal on my Lexus GS. Adriana also called me to check in if I loved the car. What else could I ask for? I love this place and I'm grateful to work with Uber sharp people like Adriana. More

Great service from Ed I had a problem with my electrical system, and after checking some things out was offered a loaner while they studied the problem and my problem was q I had a problem with my electrical system, and after checking some things out was offered a loaner while they studied the problem and my problem was quickly resolved once the part came in. More

Service department keep up the good word. Edwin was easy to work with he explained all my options and took care of my service needs very well. keep up the good word. Edwin was easy to work with he explained all my options and took care of my service needs very well. More

Came in for the first maintenance on my NX300. Very polite technicians. Quick to assist. Washed my car once service was complete. Nice waiting area. polite technicians. Quick to assist. Washed my car once service was complete. Nice waiting area. More

My experience It all started with Holly answering my email. She was genuine and knowledgeable responding with all of the information I needed promptly, which was a It all started with Holly answering my email. She was genuine and knowledgeable responding with all of the information I needed promptly, which was a refreshing change from the usual salesman that seem to only want to get you in the door. I came in because of Holly and left with a car I love at a great price! The only negative thing I'd add was there was no sugar free creamer, all had flavor and sugar. I love the massage chairs and huge gameroom for the kids to keep them busy while I signed paperwork. Lexus of Arlington is where I will purchase all of my cars! More

Excellent service well trained service advisor. Puts customer and customer service first. Keeps customer advised of status of service also looks for ways to reduce the expense of the service. The en Puts customer and customer service first. Keeps customer advised of status of service also looks for ways to reduce the expense of the service. The end More

The best car buying experience I have ever had! Never once felt any pressure from my sales person Adriana Cerlat nor the Manager Mark Rahn who helped find just the right way to make my car affordabl Never once felt any pressure from my sales person Adriana Cerlat nor the Manager Mark Rahn who helped find just the right way to make my car affordable to me. At my age and as many cars as I have bought for me to say this has been the best car buying experience I have ever had speaks volumes. Thanks Adriana and Mark! More

great on 2/7/2020 - I just needed windshield wiper blades, but Joanna took my car and made sure it was washed as well. She is an excellent service agent. on 2/7/2020 - I just needed windshield wiper blades, but Joanna took my car and made sure it was washed as well. She is an excellent service agent. More