Lexus of Atlanta
Atlanta, GA
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393 Reviews of Lexus of Atlanta
In the past couple of weeks, we have bought two new cars from Chip Whatley at Hennessey Lexus. It's hard to say which we like more, the gorgeous matador red mica is250C or the CT200h in black with an ecru from Chip Whatley at Hennessey Lexus. It's hard to say which we like more, the gorgeous matador red mica is250C or the CT200h in black with an ecru interior. These are our 5th and 6th Lexus cars and four of them were purchased new from Hennessey Lexus. The dealership is fabulous on many levels. Outstanding customer service, attentive and a pleasure to work with. They make buying a car easy! We were fortunate to stumble upon Chip Whatley, who is by far the best salesperson we have worked with at Lexus. From the beginning, Chip was extremely responsive to emails, and made communicating with him easy. No question was too small, and his answers were always professional, informative and warm. Chip made us glad to be part of the Lexus family! One of the two cars, the CT200h, was ordered and Chip did an outstanding job keeping us informed of the status of the car. It's our 5th hybrid, and was definitely worth the wait! The car handles beautifully, gets great gas mileage and is just plain cute. We would highly recommend both working with Chip, and buying from Hennessey Lexus. It's a given that you will be impressed with the cars, but in today's world with so many choices, it's a pleasure to give business to a dealership that genuinely makes you feel valued and places your needs first. More
My experience at Hennessy Lexus and specifically with Chip Whatley was fantastic and definitely exceeded my expectations. I initially contacted the dealership via internet and within hours heard back fr Chip Whatley was fantastic and definitely exceeded my expectations. I initially contacted the dealership via internet and within hours heard back from Chip. He answered all of my questions and demonstrated a professional and friendly manner online even before I met him. A few days later I decided to visit the dealership for the first time and meet with Chip. It was such an enjoyable and hassle free experience that I purchased a new car that very same day! I had absolutely no intentions of buying a car that day when I left home, and I certainly did not expect the attention, sincerity and concern from a sales consultant whom I'd just met. I thoroughly enjoyed the experience at Hennessy Lexus with Chip and would do it all over again if I had to. More than a month later after my purchase, Chip has continued to keep in touch making sure my new vehicle is meeting my expectations. I couldn't ask for more. Keep up the good work! More
I have been purchasing automobiles for nearly 50 years and by far, my best experience has been with Hennessy Lexus of Atlanta. I have been a customer for over 2 years and I am continuously impressed with and by far, my best experience has been with Hennessy Lexus of Atlanta. I have been a customer for over 2 years and I am continuously impressed with the dealership. My first contact with Hennessy was with Chip Whatley in the Internet sales department. I contacted Chip via phone and e-mail describing the 2010 RX 350 my wife desired. Hennessy Lexus did not have the exact automobile so Chip found the car we wanted and had it delivered the next day. The sales price was fair and some extras were provided at no cost. After the sale, Chip spent several hours going over all the features of our new RX 350 late into the night. Chip is an outstanding salesman with the highest integrity. My second contact was with Jay Burnett, Hennessy’s New Car Sales Manager, who is a true professional. Jay personally expedited all the paperwork, helped get a great trade in value on our Mercedes and made buying a new car painless. Anytime I have a question or special request, Jay is always willing to help. Ray Pastoric, my Hennessy Service Consultant, always goes the extra mile in servicing our RX 350. He makes sure our car is ready when promised and provides a loaner car when needed. Everyone at Hennessy Lexus has made my wife and I feel special and the whole buying and service process a pleasure. I highly recommend Hennessy Lexus. More
The whole experience was well above expectations. The staff were extremely professional, courteous, informative and not pushy at all. I drove out of the dealership with my new car and lasting impression staff were extremely professional, courteous, informative and not pushy at all. I drove out of the dealership with my new car and lasting impression of a pleasant experience. I did not feel pushed in to any phase of the process. I have and will continue to recommend all my family and friends to Hennessy Lexus. More
we have been dealing with Jay Burnett, Calvin Allen & Hennessy for years and have brought multiple cars from Jay, Calvin and Hennessy and they are great - great service and never a problem Hennessy for years and have brought multiple cars from Jay, Calvin and Hennessy and they are great - great service and never a problem More
I am a fleet manager for a major corporation. I purchase several Lexus vehicles per year for our corporate executives as well as refer others to Hennessey Lexus. I have "always" receiveed top-notch custome several Lexus vehicles per year for our corporate executives as well as refer others to Hennessey Lexus. I have "always" receiveed top-notch customer service. I serve demanding clients, and these guys make my job easier. Jay, Calvin, and the entire sales and service teams go out of their way to satisfy our corporate and individual employee needs. More
Calvin was the consummate professional from start to finish. I have never had a more positive experience and would highly recommend working with Calvin at Hennessy Lexus if you are looking to buy or le finish. I have never had a more positive experience and would highly recommend working with Calvin at Hennessy Lexus if you are looking to buy or lease. His years of experience shines through with old school customer service. More
I had come in previously to Hennessy to test drive and get more information on the Lexus IS. First visit the salesman simply took me around the block and didn't really say much about the car. Second visi get more information on the Lexus IS. First visit the salesman simply took me around the block and didn't really say much about the car. Second visit was with PETER CASSANO. I'm glad I came back. He told me everything I needed to know,with details. I was especially impressed with his knowledge of the features of the navigation system, and how you can keep track of when you'll need your next service. He also let me open her up on the highway, so I could get a good feel of the car(most of my driving is highway). Peter was very friendly, very knowledgeable, not pushy at all. This is the kind of experience I like to have when visiting a dealership, and when I'm ready to buy my Lexus IS(I have decided that is the car I want), I'll be back to see Peter Cassano. More
This was the best new-car purchasing experience I"ve ever had. Don Bonura spent a great deal of time with me, discussing at length the various cars and related options that I was considering for a new ever had. Don Bonura spent a great deal of time with me, discussing at length the various cars and related options that I was considering for a new car. He listened intently to every comment I made about my needs, and never failed to followup on the many comments I made or questions I had. The test drive we took together was very helpful and during that test drive he did an amazing job of highlighting and explaining features of the car that would be important and helpful to me. It was so easy to listen to him and that made it easier for me to understand the high-tech features of the car, all of which were new to me. He is an excellent teacher in that respect. I had done my research before walking into the dealership, but it was his helpful input and the way he explained information about the features of the various cars that helped me make a final decision. I appreciated the respect and kindness he demonstrated throughout the many hours we spent together that day. His enthusiasm and energy hit just the right notes. It was a thoroughly delightful - and fun - experience working with him! The next time I purchase a car, I will definitely want to work with Don Bonura. More
I had found a 2006 Nissan Murano through ebay.com. I had called and spoke with Eddie about the vehicle, I mention that I also had a trade-in and he wanted me to e-mail him the information on my trade-in, as called and spoke with Eddie about the vehicle, I mention that I also had a trade-in and he wanted me to e-mail him the information on my trade-in, as soon as we got off the phone, I had e-mailed him the information, I did not get a answer back until a day later also with a following e-mail. Finally he came back with a offer on my trade-in and I ask him to get me a higher offer and here he goes again, no answer back from him until two days later, but that was with me sending a 2nd e-mail to him again and a e-mail directly to the store. I even had told him through e-mail that I plan to be at his dealer on the weekend and to give me enough time so I can plan my weekend ahead of time. But his Eddie Cushing seems like he does not want to sell a vehicle. Thanks for your last e-mail offering me if I have any interest in any other vehicle on your website, but no thanks, I am done with your dealership, especially when I'm out of state and I'm willing to make the drive and you won't want to work with, it's pretty easy to loose a customer. More


