Lexus of Brooklyn

The WORST. CUSTOMER SERVICE I will spend my money elsewhere I wanted to buy a 460l out right I called left messages 17 times and was spoken to very rude. I have a choice where I spend my money. I took a look at I wanted to buy a 460l out right I called left messages 17 times and was spoken to very rude. I have a choice where I spend my money. I took a look at the reviews and now understand why. More

Great experience ! I originally bought my wife an RX lexus and Thomas Hutton-mills was my salesman. Not for one second did I feel pressured or was anyone pushing me at a I originally bought my wife an RX lexus and Thomas Hutton-mills was my salesman. Not for one second did I feel pressured or was anyone pushing me at all. Thomas went above and beyond to accommodate me. He gave me many different options without feeling pressurred or hassled . He did such an amazing job and made the overall experience so great that a week later I decided to buy myself a 2017 GS lexus for myself! If anyone is looking for a Lexus go visit Thomas over at lexus of Brooklyn, you will be very pleased ! More

John Pagano and Team We just bought our 3rd Lexus from John and his associates at Bay Ridge Lexus. Professional, helpful, no high pressure to push a deal and very consider We just bought our 3rd Lexus from John and his associates at Bay Ridge Lexus. Professional, helpful, no high pressure to push a deal and very considerate of our time. Always a pleasure to work with and we recommend John and this dealership. Also, the service center is very efficient, professional and a pleasant space to wait while the car us serviced. More

buting or leasing lexus here is a pleasure Just leased a new lexus NX . Everyone at Bay Ridge was a pleasure to deal with from valet to John Pagano, our sales rep as well as the the rest of the Just leased a new lexus NX . Everyone at Bay Ridge was a pleasure to deal with from valet to John Pagano, our sales rep as well as the the rest of the staff.No selling pressure just offers of courtesy and willingness to help. They were aggressive in price and outstanding in service. Actual price turned out to the penny what was initially stated. Thank you John Pagano. More

Mea Culpa I just got a new RX350 and got on the dealer because there was no cargo net and it was taking too long to get it and I gave them a bad review here. Th I just got a new RX350 and got on the dealer because there was no cargo net and it was taking too long to get it and I gave them a bad review here. This is a retraction of that review since I did get the net and then found out that I wasn't entitled to it since it had to be ordered as an option. Once I got the net and then found out later I wasn't entitled to it, I offered to pay for it and my salesman, John Pagano wouldn't accept the additional payment. More

Outstanding pre-owned car purchase experience Abe Ibrahim, my sales consultant at Bay Ridge Lexus, was very professional, polite and helpful in my pre-owned Lexus car purchase. Since I live in oth Abe Ibrahim, my sales consultant at Bay Ridge Lexus, was very professional, polite and helpful in my pre-owned Lexus car purchase. Since I live in other state, he helped me to check out the car I inquired, provided all the details, had a technician check the car, and even gave me a very good deal over the phone. That allowed me to make the purchase decision before seeing the car in person. When I arrived at the dealership, Abe provided excellent service to help me through the process and went the extra miles to prepare the car very well for delivery. When I had a minor problem to register my car and called Abe two weeks later, he responded quickly to help me to resolve the issue. If you want a great deal and a painless shopping experience, I highly recommend you to visit Abe ? More

Professional , Honest and Nice I just brought a Rx350 2017 from Bayridge , my fourth Rx 350. Mr. Alanaqib and Eddie Lin were amazing! In one weeks time , they deliver my new car. Be I just brought a Rx350 2017 from Bayridge , my fourth Rx 350. Mr. Alanaqib and Eddie Lin were amazing! In one weeks time , they deliver my new car. Best Price ! I would definitely recommend them to anyone looking to purchase . This has been the best buying experience in the four Lexus Dealers that I have purchased from . More

Sam is totally 5 stars! Sam is so accommodating and understanding of my situation and he didn't hesitated to answer my never ending questions and was with me every step of th Sam is so accommodating and understanding of my situation and he didn't hesitated to answer my never ending questions and was with me every step of the way. He was knowledgeable and patient. I would totally recommend him! More