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Lexus of Brooklyn

Brooklyn, NY

4.3
564 Reviews

6502 5th Avenue

Brooklyn, NY

11220

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564 Reviews of Lexus of Brooklyn

May 10, 2016

Dishonest dealership with low quality cars This dealership sells cars for a little cheaper apparently because the used cars that they sell have issues with them and they lie to people about con More

by Markbesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eugene Woods
May 12, 2016 -

Lexus of Brooklyn responded

I am saddened to learn about your frustrations, as we take customer satisfaction very seriously. I will be speaking with my team, in order to prevent this from occurring again and your feedback will help us to better ourselves for the future. Your concerns matter to us and I apologize for our mistakes. If you would like to discuss this further, please feel free to contact me at, (866) 813-1665. Eugene Woods, General Manager.

May 07, 2016

My wonderful Lexus! The dealership is very clean, people were very friendly and helpful. I bought my new Gs350 from them. I'll come back to see my salesman when I'm ready More

by Roseville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Lin
May 09, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle purchasing needs. I am glad that you were satisfied with your experience and I wish you luck with your new GS! If you should ever require further assistance with anything relating to your new car, please feel free to contact me at, (866) 813-1665. Sam Lin.

May 03, 2016

The Service was excellent!! The Service Adviers were very polite and knowledgeable I would definitely go back with my car and tell my friends and family to have their car service More

by Ednick123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Rochelle Kruithoff, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 03, 2016 -

Lexus of Brooklyn responded

On behalf of everyone at Bay Ridge Lexus, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Service I want to thank everyone at Bay Ridge Lexus for all their help. I had taken my Lexus to other dealerships as well as local service stations for an ann More

by Chloe1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Barbieri, Thomas Hutton-Mills
May 03, 2016 -

Lexus of Brooklyn responded

I would like to thank you for taking the time to provide your feedback and recommendation, both are appreciated. It was our pleasure to assist you with your vehicle's servicing needs and I wish you continued success with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Great buying experience. We have leased many vehicles, but this has been one of the more pleasant experiences. Our salesperson, Yuri Belyanski, provided us with a great and pr More

by Bmp1960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yuri Belyanskiy
May 03, 2016 -

Lexus of Brooklyn responded

I would like to thank you for providing your feedback and recommendation, it was my pleasure to have assisted you both with finding the right vehicle. I am glad that you were satisfied with your dealership experience and I wish you luck with your new Lexus! If you should require further assistance, please fee free to contact me at, (866) 813-1665. Yuri Belyanski.

May 02, 2016

In and out Fast friendly service. Well go back when my car is in need for anything else. The consultant had a car ready and waiting for me. More

by Spabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

I would like to take this time thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

Great service My experience at the dealership was great. Very helpful. They had a loaner car ready and waiting for me when I needed. I would definitely recommend th More

by Spabon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback and recommendation, both are greatly appreciated. It was my pleasure to have assisted you with your vehicle's servicing needs and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

great staff loved the professional and friendly staff there. everyone was wonderful. I was in and out with my car in 3 hours. will definitely come back for any se More

by devon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything related to your car, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

impressed went to a few other places. but felt very comfortable here. The staff was so friendly. I would recommend anyone to get their car serviced here. More

by raymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, John Gaied, Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

May 02, 2016

Thank you A shout out to Bay Ridge Lexus they are -#1 I will definitely coming. Back to Lexus.. They were very fast.. And the waiting room is great More

by Killbugs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

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