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Lexus of Brooklyn

Brooklyn, NY

4.3
564 Reviews

6502 5th Avenue

Brooklyn, NY

11220

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564 Reviews of Lexus of Brooklyn

May 02, 2016

Took a gamble After having a bad experience with a dealer in Long Island.I took the car to bayridge and road test with Mario. He knew exactly what I was talking abo More

by RobertS75
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Nail Dhanpat.

May 02, 2016

White Glove Treatment! Bay Ridge Lexus is the bedt! They shuttled me to my office and even gave me a gift card. When I came in this morning they served me with Breakfast. Jo More

by Ls460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joanne Rizzo, John Gaied, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback to us, it is appreciated. It was my pleasure to have assisted you with your vehicle needs and I wish you continued luck with your Lexus! If you should require further assistance with anything relating to your car, please feel free to contact me at, (866) 813-1665. Joanne Rizzo.

May 02, 2016

service loved my experience. very helpful. I will be coming back there for anything my Lexus would need. The staff there was very professional. stress free More

by zabenali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were happy with the service in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Anil Dhanpat.

May 02, 2016

Best Experience!! Today i came to Bay Ridge Lexus for an oil chabge. I didnt have an appointmebt however they accomodated me and provided the best Experience! They prov More

by Diamondeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Petito, Steve Chan, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was a pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with you Lexus! If you shold require further help with your vehicle, please feel free to contact me at, (866) 813-1665. Sal Petito.

May 02, 2016

Excellent service! The service I received was excellent!!! I wouldn't go anywhere else!! My service advisor was straight to the point and told me exactly what I needed. More

by Chris1123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rochelle Kruithoff, Jennifer Barbieri
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for taking the time to provide your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience you had at our Service Department and I wish you continued luck with your Lexus! If you should require further assistance with your vehicle, please feel free to contact me at, (866) 813-1665. Rochelle Kruithoff

May 02, 2016

Service Happy with the service that everyone gave me. Everyone helped me so much and that's the reason why I always come back. It's also a plus that they hav More

by Sunnyday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Rochelle Kruithoff, Matthew Mcalpine, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

Great service Happy with the overall service that Steve and the staff gave me.. You will see me again at bay ridge Lexus .. Happy with the free wifi and coffee and More

by Roseville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were happy with your dealership experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Steve Chan.

May 02, 2016

great experince John (ash) was very nice He helped me out from the min I came in til the time I came out. Everyone was very nuce to me . You will defintely see me b More

by russo9582
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gaied
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle needs. I am glad that you were satisfied with your experience and I wish you continued luck with yo ur Lexus! If you should require further help with anything vehicle related, please feel free to contact me at, (866) 813-1554. John Gaied.

May 02, 2016

Service How can I put this, this is by far the best dealer ship I have been too free wifi free bagels free coffee plus everyone treats you like family More

by Supra88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anil Dhanpet, Rochelle Kruithoff, John Gaied, Steve Chan, Jennifer Barbieri, Rino Lacerra
May 02, 2016 -

Lexus of Brooklyn responded

On behalf of everyone here at the Bay Ridge Lexus Service Department, thank you for taking the time to provide your feedback, it was our pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with your experience and I wish you continued luck with your Lexus! If you should require further assistance with anything vehicle related, please feel free to contact me at, (866) 813-1665. Jennifer Barbieri, Service Manager.

May 02, 2016

This guy knows his stuff Went in to have to routine maintenance done, Steve answered all the questions I had about upgrading my brakes. I'll be returning to have them done. Th More

by nycarguy3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Chan
May 02, 2016 -

Lexus of Brooklyn responded

Thank you for providing your feedback, it was my pleasure to have assisted you with your vehicle's servicing needs. I am glad that you were satisfied with the experience in which I provided you with and I wish you continued luck with your Lexus! If you should require further assistance with anything car related, please feel free to contact me at, (866) 813-1665. Steve Chan.

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