Lexus of Brooklyn

Trustworthy Advisor!! I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust I highly recommend Steve!! He's very professional and attentive. I've been to many dealerships who are crooks but Steve is the only person I can trust. Prices are very reasonable too. I've been to other dealerships that charges way more!! More

Great service and very personal People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. People were very kind and friendly very good service area and was what they said it would be. No gimmicks real people doing a great job. More

VALUES A CUSTOMER'S TIME I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicin I've bought and service my vehicles here for many years. While getting a great deal and exceptional service from the sales side is important, servicing my Lexus is just as or even more important. My go to guy Steve Chan always values my time! From the quick check in to Steve going over the work that needs to be done, he makes it seamless and most important a very trust worthy person to deal with. More

Best service dept I've been to! I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever I've been servicing my car at bay ridge Lexus for too long and been through my share of service advisors. Steve is the most knowledgable one I've ever encountered and also make sure things get done right. I've never had any surprises and everything is explained. I have not doubt at all that my car is getting the best possible maintenance when I bring it in. Steve is also genuine and cares about customer service, which is almost impossible to find nowadays. Don't hesitate to ask for Steve when you make an appointment for your next service appointment. More

A+++ Service! Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All m Spoke with Steve in regards to some issues I'M experiencing with my car. Steve was very professional, patient and accommodating the entire time. All my questions were answered promptly. Thanks again for your assistance Steve! You made a difference. More

Fast and Friendly Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not t Brought my car in to be serviced and was blown away with how fast everything was. I thought I was going to have to be there all day but that was not the case. I was greeted right away by the very friendly and plesant Rochelle who completed all my paperwork and answered all my questions ( I had a lot). I would highly recommend this service department and Rochelle Kruithoff for all your service needs!!!! More

Great Service Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer servi Lexus Bay Ridge has nothing short of great service and great workers. I serviced my car, no wait time. Had an amazing experience. Great customer service. I would definitely recommend them to my friends and family. More

Car Service A special thank you to Steve for his professional service, generous support and patient through the whole repair work. We really appreciate his time a A special thank you to Steve for his professional service, generous support and patient through the whole repair work. We really appreciate his time and help. More

Time we'll spent Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. Very courteous and helpful, they had a loaner car ready and waiting for me. Would recommend them to anyone who is in need of quality service. More

excellent service over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experi over all bay ridge lexus is exactly what a lexus customer expect it to be,with courteous service reps and well trained first class mechanics my experience with the entire staff is always a pleasant one, i also made some new friends who seems to always take time to inform me of any updates or service for my 2015 RX 350. i will only have my vehicle service by bay ridge lexus certified staff my RX is a beautiful vehicle and the only way to maintain its beauty,every day operation and value is to make an appointment at bay ridge lexus. i will continue to be a lexus owner in the future thanks More