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Lexus of Brooklyn
Brooklyn, NY
564 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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564 Reviews of Lexus of Brooklyn
April 12, 2016
Service and msintenance I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He I have had my cars services with other dealers and they lacked knowledge and personality. I tried Bay Ridge Lexus and was greeted by Mr. LaCerra. He was courteous, professional and dispelled any concerns I had. Overall, I highly recommend Bay Ridge Lexus and Mr. LaCerra. Thank you for the service I received. More
by Carole
Employees Worked With
Rino Lacerra
April 12, 2016
service I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I re I was referred to this place by a friend. Rino Lacerra helped me with my car and what they had to fix. They did good work and the price was good. I recommend this service center to everyone and will definitely use this service center again. More
by stef716
Employees Worked With
Rino Lacerra
April 12, 2016
Superb quality service from Lexus I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that st I've been to many service centers and keep coming back to Bayridge Lexus because of its quality service to their customers. Steve Chan is one that stands out the most. He has always been instrumental to addressing my needs to ensure my car runs great for me and my family. Guiding me through the details in plain simple form. You now have a loyal customer because of this dealership and its people. Thanks. More
by soul0r
Employees Worked With
Steve Chan
April 12, 2016
service So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Je So happy with the service I received at this dealership. Everyone from the bottom up was a pleasure to deal with. Both your service managers Rino & Jennifer were extremely professional & friendly. You should be proud of this amazing team!! More
by lexusgirl
Employees Worked With
Rino Lacerra
April 12, 2016
Always a great experience I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I c I can always trust that I will be treated with professionalism and courtesy when I service my vehicles here. everything is explained in a way that I can understand, and the prices are very fair... They are quick to get my vehicle back to me when promised, and always squeaky clean! More
by Goldgus
Employees Worked With
Rino Lacerra
April 12, 2016
Happy When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have When I say great I really mean it.. Steve explained everything to me when sitting in hes office. I came in for Routine maintaine got a longer .I have multiple Lexus cars from this dealer and I will always come here .. Thank u More
by Crazy lazy
Employees Worked With
Steve Chan
April 12, 2016
Happy with service I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought fr I came in for my 5,000 mile service and Anil was very nice.. I didn't have an appt and he was happy to take my car in. This is my 3rd car I brought from this dealer .. And will definitely see more of me. More
by Blueeyes82
Employees Worked With
Anil Dhanpet
March 27, 2016
Excellent Service Consultant I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked perti I dealt with Matthew Mcalphine who took his time and explained how my car was going to be taken care of. The day I brought my car in, he asked pertinent questions. My car was ready when he told me it would be, and he again carefully went over what had been done. Matthew is very professional and courteous ... .an A+ consultant and I will now ask for him when my car is being serviced. I was very happy he was assigned to me. Thank you, Matthew More
by maureen55
Employees Worked With
Matthew Mcalphine
March 07, 2016
Excellent Salesman I recently purchase a 2016 GS 350 from BayRidge Lexus which by the way this is my 3rd purchase. My salesmen Mustafa Topu was excellent, he listen I recently purchase a 2016 GS 350 from BayRidge Lexus which by the way this is my 3rd purchase. My salesmen Mustafa Topu was excellent, he listen to what I had to say, I told him what I wanted and he went to work to find me my car. He was very professional he called me back when he said he would, I did not have to track him down. This is why I only deal with BayRidge Lexus, I never had a bad experience. More
by Bynoe249
Employees Worked With
MOSTOFA TOPU
March 05, 2016
Not even interested in sales Came in today to look at GX460, oddly enough it was not in their showroom. What was worse is that nobody even came up to us, we were wondering around Came in today to look at GX460, oddly enough it was not in their showroom. What was worse is that nobody even came up to us, we were wondering around the showroom with 4 sales guys enjoying their time at the concierge table. Even when we looked at them, that did not prompt any of them to come up to us. We walked out without even a hello. More
by WiseScorpio
Employees Worked With
NONE of them Came up to US, just ignored
