Lexus of Clearwater - Service Center
Clearwater, FL
564 Reviews of Lexus of Clearwater - Service Center
The salesmen are patient and do not hassle me while I am looking in the showroom while waiting for my car from service. They are happy to answer questions and engage in conversation. looking in the showroom while waiting for my car from service. They are happy to answer questions and engage in conversation. More
Excellent service and experience. The service advisor, George, was courteous, friendly and professional. My vehicle was done early and I was called as soon as it was complete. Pickup The service advisor, George, was courteous, friendly and professional. My vehicle was done early and I was called as soon as it was complete. Pickup was fast and efficient. George walked me out to my vehicle. My previous vehicle was a Mercedes. Lexus is far superior to Mercedes when it come to their service department More
The Lexus of Clearwater Dealership is the best! !m They are really friendly and nice. I absolutely love Michelle!! she is the person that I look forward to seeing when I bring my car to get serviced !m They are really friendly and nice. I absolutely love Michelle!! she is the person that I look forward to seeing when I bring my car to get serviced, she is beautiful with a big heart and so kind, I always get a free counseling session because we always end up talking about life. Michelle I appreciate you. Thank you! More
We have owned Lexus RX300,RX330,GX460,GX470,GX460. PLUS FORDS MAZDA &BENZ. IN Hawaii when we took our RX in for service to Lexus, I guess the farmed out their service to a sub contractor place. Well I PLUS FORDS MAZDA &BENZ. IN Hawaii when we took our RX in for service to Lexus, I guess the farmed out their service to a sub contractor place. Well I drove it home the engine siezed up bc they did not fill up any of the liquids. 9f course Lexus in Hawaii denied it. So I had to pay for a instalation of a new engine at a separate mechanic place that Lexus supposedly had laying around. I ask Lexus of Hawaii for anything like discount on a new Lexus but was denied. Now I come here to Lexus of Clearwater. What a night and day difference! Lexus of Clearwater has on site mechanical repair shop. They give you a Service Advisor Nicole Grimes the trip prior was George Arhondakis. Nicole made sure we got the work done that was requested. There was a opportunity to charge me double for the same service. Like a diagnostic and another service that did the same thing. Bc Nicole was on top of it and provided the Service the Lexus Brand you would expect. Not ripping us off, keeping up to date in real time with pictures and updates. In the past id com0are the name Mercedes Benz to top of the class . Now thanks to Clearwater Lexus I can say Lexus brand when I talk about top of the line. Lexus of Honolulu I will never forget the way they treated me when my RX 300 had stopped on my way home driving on Kam hwy Kipapa Gultch and my engine siezed. Then they denied all responsibility. Yet had a spare engine laying around just for a RX300. I never even sued Lexus of Honolulu bc at that time the culture in Hawaii you take care of your own. I do not or cannot fathom Nicole Grimes our service advisor being on top of not just us but all of her customers. Why bc Nicole is a true smart professional that stays on top of every thing that comes across her Desk so to speak. More
I had my vehicle serviced at Lexus of Clearwater. The service associate had my vehicle serviced in two hours and the wait was relaxing with complementary drinks and snacks. The service associate had my vehicle serviced in two hours and the wait was relaxing with complementary drinks and snacks. More
Service was fast and efficient, I needed new battery and filters, and service instructor explained all and I am very satisfied. Everyone always asks me, why take it to a dealer? Because they always expla filters, and service instructor explained all and I am very satisfied. Everyone always asks me, why take it to a dealer? Because they always explain and send pictures of what I need, and are fast and efficient! Thank you More
Service appointment was made easily and received several reminders. Service rep took good care of me and my car, and the service was completed on time. reminders. Service rep took good care of me and my car, and the service was completed on time. More