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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
544 Reviews

544 Reviews of Lexus of Clearwater - Service Center

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October 15, 2023

After $1,700 A/C service, my only complaint is that I did not get a customary courtesy car wash, otherwise all good. More

by john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Oct 18, 2023 -

Lexus of Clearwater responded

Hi John, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

October 12, 2023

Excellent customer service with excellent automotive service. Especially working with Garrett as my service writer. He has the best overall customer service performance I have ever experienced at a dea More

by tcqcsantefe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrett
Oct 14, 2023 -

Lexus of Clearwater responded

Hi, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 12, 2023

Excellent communication with Service Center. .. (woman's name) was especially helpful and an excellent communicator. The one negative: I picked up the car late in nthe day and saw the air pre More

by ppsavage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know names. The service consultant was excellent. The service tech who botched the tire situation was clearly inexperienced and not knowledgeable.
Oct 14, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 12, 2023

This is my second time with a Lexus and the first time with Clearwater Lexus. I found the staff to be friendly and professional. My service advisor, (Michelle Sofarelli) was outstanding. She could not be More

by john10555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Sofarelli
Oct 14, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 11, 2023

Very pleasant experience getting my service done here. My service manager Paul was very professional and polite and the work was done in a timely manner. Very pleased. More

by PRicheyGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 14, 2023 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 10, 2023

Both the sales and service department are excellent. My service consultant always makes sure that my car is taken care of on a timely fashion. He also answers my questions. I have been using this dealer More

by Willow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr
Oct 12, 2023 -

Lexus of Clearwater responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

Paul was terrific! Things were done on time and follow up was appreciated. Thank you More

by Creatrix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Oct 12, 2023 -

Lexus of Clearwater responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 09, 2023

The ES350 is the forth Lexus that I purchased from the Clearwater Lexus dealership. I brought a friend in and she purchased a SUV because of my high ratting of the Clearwater Lexus's service staff and the More

by abbeygailvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric in service. Preston Hicks sales
Oct 12, 2023 -

Lexus of Clearwater responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 05, 2023

Very professional staff. From the driver who brought me the loaner car to the service advisor everyone was just so friendly and fantastic to work with. More

by Acuervo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names sorry
Oct 07, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 02, 2023

Michelle, in service, was extremely helpful and informative. Quality of service was good. Washed and cleaned interior of the car More

by jim.murphy2781
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Oct 05, 2023 -

Lexus of Clearwater responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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