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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
545 Reviews

545 Reviews of Lexus of Clearwater - Service Center

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February 01, 2023

Excellent service, everyone is always helpful and polite, My Service Adviser Paul H. is just wonderful it work with. All maintenance work is completed as required and I never feel that I’m being overly charg More

by Edcrespo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hildebrand
Feb 03, 2023 -

Lexus of Clearwater responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 31, 2023

I brought an RX350 in that I was thinking of purchasing from a 3rd party in for inspection. Nicholas was my service advisor. He did an excellent job. I could not have been happier with the service. More

by wmidulla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
Feb 03, 2023 -

Lexus of Clearwater responded

Hi, we're happy you found Nicholas to be so supportive during your experience here at Lexus of Clearwater. If you ever need help, just give us a call. Happy motoring!

January 30, 2023

Russel in service always has your best interest at heart. Excellent customer service would never go anywhere else! More

by cathy227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russel
Feb 03, 2023 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

January 30, 2023

Service from Gieudi was amazing. All staff incredibly friendly and informative. The dealership is impeccably clean! Very nice experience! More

by jterry100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gieudi
Feb 03, 2023 -

Lexus of Clearwater responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

January 30, 2023

Lexus of Clearwater as usual did a fantastic job. I took my RX350 in for routine maintenance on February 27. Seth and his crew did exactly what was needed and a few extra items I had brought to the More

by rmc1062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Vosselmann
Feb 03, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

January 27, 2023

Not only was I told it would take 2. 5 hours for an oil change and tire rotation, but it took nearly 3 hours. I'm sure there were other smaller things done on a routine service, but that More

by firsthome11522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
Jan 31, 2023 -

Lexus of Clearwater responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (727) 231-1443. We hope to hear from you.

January 27, 2023

Very professional and efficient. Service is always quick and service rep Eric is the best. More

by Michele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Jan 31, 2023 -

Lexus of Clearwater responded

Hi Michele, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

January 26, 2023

Always responsive and pleasant. Minimum wait time for service required. Wish they were closer to St. Petersburg. More

by Sherran Blair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jan 30, 2023 -

Lexus of Clearwater responded

Hi Sherran, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 24, 2023

Professional courteous and knowledgeable staff, clean comfortable waiting area. Prompt service. Appreciate the respectable attention provided to us from Seth. More

by msh2209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Vosselmann
Jan 26, 2023 -

Lexus of Clearwater responded

Hi it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

January 23, 2023

From the time I arrived, my service was handled in a very efficient manner. Seth greeted me and took over from there. I also appreciate the clean and comfortable waiting area. Having a tv and snacks avail More

by momstermcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Jan 26, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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