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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
537 Reviews

537 Reviews of Lexus of Clearwater - Service Center

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December 09, 2022

I have had disappointing experiences with service in the past. This latest few times I have been in the service was exemplary (2022). More

by wafriedrich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep
Report | Print
Dec 12, 2022 -

Lexus of Clearwater responded

Hello, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

December 07, 2022

Paul Hildebrand was on top of my scheduled service. I had a great experience from coming in earlier than scheduled and still provided immediate service. Looking forward to working with Lexus and Paul i More

by bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hildebrand
Report | Print
Dec 10, 2022 -

Lexus of Clearwater responded

Hi Bobby, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Clearwater! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 06, 2022

I've always had a great experience with the service department at Lexus. Paul was very polite and prompt with service. I was in and out without any issues. More

by jameelynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Report | Print
Dec 10, 2022 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 02, 2022

The service department is always spot on…Michele and Eric work great together for the betterment of the client!! More

by bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michele
Report | Print
Dec 05, 2022 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 01, 2022

Seth in service was very helpful in dealing with my specific situation. And kudos to everyone that I had the opportunity to speak with. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Report | Print
Dec 04, 2022 -

Lexus of Clearwater responded

Hi Jack, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 29, 2022

I strongly recommend bringing your Lexus here for service. Fair prices and nice facility. The staff is always helpful as well! More

by mrmcqueeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Hildebrand
Report | Print
Nov 30, 2022 -

Lexus of Clearwater responded

Hello there! Thank you for taking the time to share your feedback with us. We appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.

November 21, 2022

Russell in service took great care of my GX. I also chatted with Brian in sales. Very friendly and spent about 30 minutes just shooting the breeze with me with no pressure to trade or buy a new More

by Johnathan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Russell, Brian
Report | Print
Nov 23, 2022 -

Lexus of Clearwater responded

Hi Johnathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.

November 19, 2022

The people are very pleasant. A2 hour waiting time for service (oil change) with an appointment is unacceptable. More

by mrsfrenchpeople
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Report | Print
Nov 23, 2022 -

Lexus of Clearwater responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Clearwater. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (727) 231-1443 -- we hope to hear from you soon.

November 15, 2022

Prompt and efficient customer service! Eric, the service rep was professional and kept me informed on the status of my vehicle. Trustworthy dealership and provides timely service More

by Keli
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 18, 2022 -

Lexus of Clearwater responded

Hi Keli, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

November 14, 2022

Great service, staff is always friendly. Everything was on time and pricing is reasonable. Waiting area is clean and comfortable! More

by Pizarro An
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service staff
Report | Print
Nov 18, 2022 -

Lexus of Clearwater responded

Hi Pizarro, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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