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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
544 Reviews

544 Reviews of Lexus of Clearwater - Service Center

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April 18, 2022

The service department is not what you expect. Customer service is below average. My windshield was damaged while installing the rubber filler in the wipers. I discovered this on my way out. I bro More

by Ozzieahmed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul
Apr 22, 2022 -

Lexus of Clearwater responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (727) 231-1443 for further assistance with moving forward and we hope to hear from you in the future.

April 18, 2022

Excellent service and advisor. My Lexus was serviced correctly - no problems - in and out on the predetermined timeframe. Highly recommend! More

by anniekdorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Mammolito
Apr 22, 2022 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of Lexus of Clearwater and we hope to be of service again in the future.

April 12, 2022

The service department has really declined. The service advisor that was initially scheduled to my appt was not in and the one that I was changed to was late. I was not contacted immediately wh More

by 18wins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Not sure who the advisor was supposed to be
Apr 15, 2022 -

Lexus of Clearwater responded

Hi, we are deeply disappointed by your experience at Lexus of Clearwater. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (727) 231-1443 to discuss what we can do to help.

Apr 15, 2022 -

18wins responded

I already spoke with Christine at your location

April 11, 2022

Customer service is outstanding. They took the time to listen to our concerns and made sure that all the issues were taken care of. Superior service. More

by jpg1003@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Boivin, Joe Spadaro, Mark Niquette, Kevin Mahr
Apr 13, 2022 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 06, 2022

As usual Service was thorough and efficient. I am comfortable trusting the safety and welfare of our Family to Lexus Of Clearwater. More

by Swage1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth and Nick work together to serve our needs.
Apr 08, 2022 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 04, 2022

I am very pleased with the service maintenance provided by Lexus of Clearwater. We keep coming back here for regular maintenance on our 2013 Rx450 and it keeps running great. We appreciate the pleasant st More

by hmltnj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr
Apr 06, 2022 -

Lexus of Clearwater responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 04, 2022

As always I am very pleased with the service. I received, not only from the moment I scheduled my appointment to the time I arrived at the dealership, my service consultan is Eric Almberg, exce More

by aliciasaenz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Almberg
Apr 08, 2022 -

Lexus of Clearwater responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

Apr 09, 2022 -

aliciasaenz11 responded

It was my pleasure!

April 02, 2022

Was pleased that upon arrival was met by the service manager KEVIN who took over attending to my needs. The vehicle was fully serviced to my satisfaction. More

by tonyannk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr
Apr 05, 2022 -

Lexus of Clearwater responded

Hi Tonyannk, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 01, 2022

Always great service Kevin was very helpful. Waiting area comfortable and clean with good coffee and snacks More

by norika61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr
Apr 05, 2022 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2022

Went in to see about a sensor issue. Spent two hours waiting, which they told me it might be that long, but then told me they couldn’t find any issue. They said I could come back if it More

by M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service guy
Apr 05, 2022 -

Lexus of Clearwater responded

Hi thanks, for leaving us this response. If you'd like, please contact our General Manager at (727) 231-1443. We'd appreciate the chance to make your experience a positive one.

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