Lexus of Clearwater - Service Center

Very nice updated facility. Service adviser was great. However, the person that supposedly greets you in the service department needs some training. No greeting whatsoever. Just starts off with “Do you h However, the person that supposedly greets you in the service department needs some training. No greeting whatsoever. Just starts off with “Do you have an appointment?” rather gruffly. More

We always have an excellent experience with our Lexus Dealership. Russell Kaye has always been our customer consultant and he always greets us and explains what our cars need or what they have serviced. Dealership. Russell Kaye has always been our customer consultant and he always greets us and explains what our cars need or what they have serviced. We always feel confident leaving in our vehicle knowing the service has been completed safely and correctly. More

Nice service but very over priced. Unfortunately there is no extra value for higher price. is no extra value for higher price. More

This was a factory recall, fuel pump. I was given a loaner to use which was nice and my car was washed and filled with gas. Thank you Lexus. loaner to use which was nice and my car was washed and filled with gas. Thank you Lexus. More

My recent service on my vehicle was seamless - Michelle Sofarelli made my experience a pleasure. She demonstrated compassion and professionalism . Sofarelli made my experience a pleasure. She demonstrated compassion and professionalism . More

Battery died after having my car recently in for service. Disappointing & Frustrating. Called road side assistance. Daniel was nearby with a battery and quickly made the change. Disappointing & Frustrating. Called road side assistance. Daniel was nearby with a battery and quickly made the change. More

Service people are nice and friendly but don't get back to your phone calls. Still waiting after 3 weeks for a response on a wheel under warranty. to your phone calls. Still waiting after 3 weeks for a response on a wheel under warranty. More

I have been a Lexus customer for the last 16 years and, as usual, the customer service was excellent! Eric was my rep for most of those years and was and is fantastic. He always explained whatever was need as usual, the customer service was excellent! Eric was my rep for most of those years and was and is fantastic. He always explained whatever was needed right away and what could be expected down the road. We could not have chosen a better car or a better dealership and we lucked out being assigned to Eric. More

While the service people were friendly enough, they were not able to diagnose my problem. They don’t even wash the exterior when bringing in for service like the Ford dealership does with my F-150. Trying not able to diagnose my problem. They don’t even wash the exterior when bringing in for service like the Ford dealership does with my F-150. Trying to figure out what the bonus is of owning/driving a Lexus 🤷🏼‍♀️ More

Always a good experience because of my excellent service advisor Russell. An added benefit is the beautiful and comfortable renovation of the dealership. advisor Russell. An added benefit is the beautiful and comfortable renovation of the dealership. More