Lexus of Clearwater - Service Center
Clearwater, FL
564 Reviews of Lexus of Clearwater - Service Center
Quickly responded to my request for an appointment. Processes my vehicle and ordered tire. The only thing I would have liked is if tire was in stock since car is 2021. Processes my vehicle and ordered tire. The only thing I would have liked is if tire was in stock since car is 2021. More
I was scheduled for a replacement key for my Lexus. After an hour passed, I was informed that they did not have any keys available and I would have to make another appointment. Why did it take an hou After an hour passed, I was informed that they did not have any keys available and I would have to make another appointment. Why did it take an hour to tell me and why wasn't I told before I left to drive up there? Very disappointing! More
The service on my vehicle was performed as expected. The dealer kept my car overnight. It was picked up with a full tank of gas however, returned the next day with 1/2 tank. Finally the car was not cleaned dealer kept my car overnight. It was picked up with a full tank of gas however, returned the next day with 1/2 tank. Finally the car was not cleaned inside or outside as part of the advertisd courtesy cleaning program. More
Always a great experience dealing with Lexus, specifically, Eric Almberg, Service Consultant. He is personable, knowledgeable and an excellent staff member. I also wish to compliment Justin Maldo specifically, Eric Almberg, Service Consultant. He is personable, knowledgeable and an excellent staff member. I also wish to compliment Justin Maldonado, Technology Specialist, for his assistance during my last visit. More
Professional and helpful in offering suggestions for service needs. Great attitudes and very responsive to customers needs. Kept me updated in a timely fashion. Thanks service needs. Great attitudes and very responsive to customers needs. Kept me updated in a timely fashion. Thanks More
I have purchased two vehicles and have all my service done at Lexus of Clearwater. I have been very satisfied with their work and all the people I have come in contact with at the dealership. done at Lexus of Clearwater. I have been very satisfied with their work and all the people I have come in contact with at the dealership. More
This dealership has changed owners 3 times since I purchased my Lexus LS 350. My car was in fir major repair for a week. They did not have a loaner vehicle available nor were they able to provide cou purchased my Lexus LS 350. My car was in fir major repair for a week. They did not have a loaner vehicle available nor were they able to provide courtesy transportation. After a $3600 repair, my vehicle was returned unwashed with leaves still accumulated under the hood hinges. The “white glove” service I was promised when purchasing the vehicle at this dealership has sll but disappeared. There was a mud spot on the carpet that had been newly replaced & no protective mat over new carpet on the drivers side. I would recommend using another area Lexus Dealership. More