Lexus of Clearwater - Service Center
Clearwater, FL
553 Reviews of Lexus of Clearwater - Service Center
Lexus of Clearwater continues to impress me with their exceptional level of service! I have my ES 350 serviced there regularly, and have always appreciated how well they keep the car in top condition, and exceptional level of service! I have my ES 350 serviced there regularly, and have always appreciated how well they keep the car in top condition, and enjoy their comfortable customer lounge while my vehicle is serviced. I recently had an emergency service situation arise - I discovered the ES’s battery had failed and wouldn’t start at 9PM and I was supposed to start a long-weekend getaway the next morning (Friday) with a 5-hour drive to Palm Beach. I was hoping I wouldn’t lose the whole day with getting the battery replaced. I went to Clearwater Lexus’s website and booked a 7AM appointment - then jump started the car next morning to get there. My service advisor, Nicole, got my ES battery replaced, and multi-point inspection to make sure everything else was working properly, and got me on my way to a great weekend! Can’t thank Nicole enough for her professionalism and efficiency in getting my ES serviced quickly!! Thanks to the whole team at Lexus of Clearwater!! More
Another wonderful experience from the service dept. Excellent customer service from the service department. Michael and George were very helpful. Excellent customer service from the service department. Michael and George were very helpful. More
Michele was wonderful as my Customer Relations rep - outgoing, friendly, helpful, and very efficient. She went above and beyond to provide excellent service. outgoing, friendly, helpful, and very efficient. She went above and beyond to provide excellent service. More
Michelle was professional and explained the scheduled maintenance to be performed. I was kept informed during the process. Pickup and drop off was easy. Being able to have a loner car makes the whole pro maintenance to be performed. I was kept informed during the process. Pickup and drop off was easy. Being able to have a loner car makes the whole process much easier and allows me to have much more productive day. More
Prior to Lexus being bought by car nation, the Clearwater, Florida dealership was very honest, with the client's best interests at heart. Now, the dealership is run with deception, over-charging, Clearwater, Florida dealership was very honest, with the client's best interests at heart. Now, the dealership is run with deception, over-charging, and inept mechanics looking to charge exorbitant repair charges on top of insanely priced service appointments. I no longer trust this dealership - or any other Lexus dealership that isn't independently owned. More