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Lexus of Clearwater - Service Center

Clearwater, FL

4.8
537 Reviews

537 Reviews of Lexus of Clearwater - Service Center

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November 11, 2023

Hello They replaced my Battery in about 2 Hours and evaluated all my fluid levels. All involved were Very Professional More

by jon.tremmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Several Involved
Report | Print
Nov 14, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2023

Cost too much. There should have been alternatives. Not very creative service. Okay. Okay. Okay. More

by crismond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
.Don't know.
Report | Print
Nov 10, 2023 -

Lexus of Clearwater responded

Hi Crismond, thank you for taking the time to share your feedback with us. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2023

Very clean and professional, greeted as I pulled in and thanked for being prompt for my appointment. Was immediately.told that they were backed up and the service work would take longer than usual. Knowing More

by ttripoli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana I think
Report | Print
Nov 10, 2023 -

Lexus of Clearwater responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 03, 2023

2.5 hours for an oil change and tire rotation seems slow. Also, I only get service coupons either AFTER service, or within 2 or 3 weeks of their expiration. More

by kehrmdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I liked the guy I worked with
Report | Print
Nov 07, 2023 -

Lexus of Clearwater responded

Hi, we are deeply disappointed by your experience at Lexus of Clearwater. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (727) 231-1443 to discuss what we can do to help.

November 03, 2023

Starting with wonderful Anthony who sold us our RX350, and everyone we have dealt including Carter in Service, Lexus of Clearwater is a Top Notch Business that truly caters to it's customers! More

by wdubeinfla
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Carter, and several others
Report | Print
Nov 05, 2023 -

Lexus of Clearwater responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 01, 2023

Service writer was polite, service appointment was on time, they clean my car, extremely happy More

by Lredmond2324@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Report | Print
Nov 03, 2023 -

Lexus of Clearwater responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 29, 2023

Service is always helpful and worry free. Chelsea was super sweet when picking up my car. More

by Dandbfitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle, Chelsea
Report | Print
Nov 01, 2023 -

Lexus of Clearwater responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 27, 2023

The dealership was very clean and very comfortable to sit at while waiting on my car. More

by ten031279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bassem
Report | Print
Oct 29, 2023 -

Lexus of Clearwater responded

Hi, it is great to read such wonderful comments about your recent experience with us! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2023

I have consistently used this dealership for more than 17 years. Service is always exceptional. There have been many times when they have gone above and beyond what any customer would expect. More

by Dora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Mahr has been my advisor for many years. I find his opinions to be honest and thoughtful and I appreciate his hard work and dedication. Unfortuniately he will be retiring soon and I would like to thank him and I wish him the! very best
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Oct 27, 2023 -

Dora responded

I am very happy to provide this review. Thanks for the good work -- Dora Varos

October 20, 2023

Excellent attention to details. They were upfront and helpful. Great service and very clean facility. More

by Coachaba033
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Laplant
Report | Print
Oct 23, 2023 -

Lexus of Clearwater responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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