Lexus of Cleveland - Service Center

They are always nice and very helpful with all my automotive needs! Thanks METRO LEXUS! automotive needs! Thanks METRO LEXUS! More

Very courteous and pleasant to talk too. Explained everything very well. Would definitely recommend this dealership. everything very well. Would definitely recommend this dealership. More

I met Marcia yesterday and she is a beautiful women and I could get over her attire with fringes.go get them marcia could get over her attire with fringes.go get them marcia More

I appreciated the friendly welcome and attention to my requests by Otis. I also appreciated communication regarding estimates on possible future repairs that Jeffrey provided to me and that he noticed th requests by Otis. I also appreciated communication regarding estimates on possible future repairs that Jeffrey provided to me and that he noticed that I had been overcharged on my tire rotation and corrected that. He also provided a money saving option on my exhaust system if I should need a repair. This gave me more confidence in continuing to take my aging car to my dealership, rather than going to a local auto shop suggested by my friends. Christian was very patient and knowledgeable in setting up my Bluetooth and demonstrating different features with the GPS system. More

Always professional , timely, provides best opinion, not pushy, work done properly, follow up advise given pushy, work done properly, follow up advise given More

The times that we have been in for service - Jeffrey Miller has gone over and above expectations. He had provided outstanding service. He is definitely an asset to your organization. Miller has gone over and above expectations. He had provided outstanding service. He is definitely an asset to your organization. More

Everyone here seems very nice and are helpful. I always get a smile from both the Service Department and Sales. get a smile from both the Service Department and Sales. More

Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexu and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy Lexus Representative Check in and out process is efficient minimizing delays for customer.. Jeff Miller as usual is excellent. Attentive to detail and proactive in his communication while while explaining in simple terms the work that was done and may be needed in the future. A trust worthy LexusRepresentative More

The service department staff is friendly and they provide great customer service. I highly recommend Metro. great customer service. I highly recommend Metro. More

Simply beautiful everything and everyone I are wonderful even the dealership is beautiful loved every moment even the dealership is beautiful loved every moment More