Lexus of Cleveland - Service Center

Jeff Miller is a great asset to the Lexus team. Jeff knows the product and works with the customer. he goes above and beyond to help his customer. Jeff knows the product and works with the customer. he goes above and beyond to help his customer. More

Great service. Good information provided to me regarding needs at future visit appointment was completed in time. Good information provided to me regarding needs at future visit appointment was completed in time. More

Pleasantly surprised to work with a service department that has me as their top priority. Cordis was great, he explained everything, patiently answering my questions . Everyone I had contact with was fr that has me as their top priority. Cordis was great, he explained everything, patiently answering my questions . Everyone I had contact with was friendly and helpful. More

Great customer service overall. Service manager is informative and helpful. Work performed in a professional and timely manner. Top notch dealership. Service manager is informative and helpful. Work performed in a professional and timely manner. Top notch dealership. More

My experience was exceptional. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. Service was excellent. Everyone I spoke to spoke with was helpful and very professional. I wouldn't buy a car anywhere else. More

Excellent service department. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. Thorough, professional and honest. We especially appreciate Jeff Miller's attention to detail. More

Very accommodating and friendly staff. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. I got my oil changed and car detailed. When I got the car back it looked and smelled brand new. More

James replaced the battery in the remote key. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. He was outstanding answering various questions. My husband and I compare Metro Lexus to the old-fashioned car dealership in the 1980s. More

Jeff Miller and the staff was very helpful and professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs qu professional. Very knowledgeable about any questions or concerns we had. Very satisfied with service. Would recommend to anyone I know that needs quality work done More

Josh is a great asset to the service department. He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he re He kept me informed the entire time and when it came time to discuss the work that needed to be done and explained in detail the importance why he recommended changing the brakes now before winter. Josh and Jeff are the reasons I continue work with Metro Lexus service. Thank you guys More