Lexus of Fort Wayne

Purchased a certified Lexus and the vehicle had discount tires which gave it a poor quality drive. Was told by the sales person and manager that the tires met requirements for the sale of a certified vehic tires which gave it a poor quality drive. Was told by the sales person and manager that the tires met requirements for the sale of a certified vehicle. When I took the car for evaluation at my local Lexus dealer they suggested changing the tires to quality tires specific for Lexus standards. Was informed that tires in a Certified vehicle must be same type of tires found on vehicle coming from factory. These tires are subpar and i caution buyers to make sure not to trust what the salesman say. I will have to see what the corporate office has to say regarding the sale and of a "Certified"vehicle that does not meet Lexus quality standards. I gave the sales team a chance to rectify but, no response. Also, there was no cargo cover and they said that, " that is how this car comes". More

Jamonte was great, the rest of the staff were very helpful and made the whole process a breeze. My car wasn’t ready on sale date but they delivered it to me. helpful and made the whole process a breeze. My car wasn’t ready on sale date but they delivered it to me. More

Whole experience was very good. Everyone was nice and car running great 👍. We are very happy. Thanks Everyone was nice and car running great 👍. We are very happy. Thanks More

Michael Smith is a great salesman and we have used him for years. He stays in touch and keeps up with our growing family. He is very intensive and listens to what we would like in a vehicle. I would highl for years. He stays in touch and keeps up with our growing family. He is very intensive and listens to what we would like in a vehicle. I would highly recommend using him on the purchase of your next vehicle. More

Pleasant and friendly experience throughout. A very non pressure environment with concern and interest in the experience. A very non pressure environment with concern and interest in the experience. More

Had a great experience with our Lexus purchase. Salesman Jamonte was great! Highly recommend him. Managers Mason and Nathan were very helpful. Technology specialist John was so helpful several time Salesman Jamonte was great! Highly recommend him. Managers Mason and Nathan were very helpful. Technology specialist John was so helpful several times for us. Very pleased with our experience at Lexus of Fort Wayne. More

Very please to have no surprises when traveling 4 hours away to purchase my vehicle. Very helpful team environment allowed for a seamless deal. away to purchase my vehicle. Very helpful team environment allowed for a seamless deal. More

They were on top of everything from the moment they received my inquiry about a vehicle they just got in. received my inquiry about a vehicle they just got in. More

Fort Wayne Lexus offers an easy car buying process thanks to their transparent and straightforward approach. to their transparent and straightforward approach. More

Here’s a polished, short review you can use: ⸻ I had a wonderful experience working with Fort Wayne Lexus and my salesman, Keith Schendel. Keith was exceptionally responsive and kept me informed thr had a wonderful experience working with Fort Wayne Lexus and my salesman, Keith Schendel. Keith was exceptionally responsive and kept me informed throughout the entire process, which made everything smooth and stress-free. I’m very pleased with my experience and highly recommend Keith and the team at Fort Wayne Lexus! More