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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
316 Reviews

316 Reviews of Lexus of Rockville Centre - Service Center

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July 24, 2025

It was most pleasant experience that we ever had: everything was done with a timely manner and professional . Were very satisfied with the service that been provided. Thank you very much! More

by Anatoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 24, 2025 -

Lexus of Freeport responded

Hi Anatoly, hearing you say Lexus of Freeport provided you with the best experience you’ve ever had is the highest compliment, thank you! We’re so glad you’re satisfied with our team’s efficiency and professionalism.

July 05, 2025

Diego was excellent in providing me with information about my vehicle, the service that my vehicle was getting, and about the steps moving forward regarding my next service interval. Will definitely be More

by fastish4512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 07, 2025 -

Lexus of Freeport responded

Thank you for sharing your confidence in Diego and our team! We appreciate your business and we look forward to welcoming you back to Lexus of Freeport at your next visit.

June 30, 2025

Excellent service. 2nd vist at this dealer ship. Very well care if my lexus. Highly reccomended More

by Irfan khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dieago
Jul 02, 2025 -

Lexus of Freeport responded

Thanks so much, Irfan. We look forward to your next visit to Lexus of Freeport!

June 24, 2025

Jon was professional, polite and his customer service was exceptional. I give him 10 stars More

by Lorlex29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employed were awesome
Jun 24, 2025 -

Lexus of Freeport responded

Thank you for sharing your support of Lexus of Freeport! We are happy to hear that Jon was professional and polite.

June 22, 2025

Professional ,polite,trustworthy ,in time work done ,attentive with senior’s needs,helping , knowledgeable , good advise More

by Larisabelu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jun 24, 2025 -

Lexus of Freeport responded

Thank you for highlighting the professionalism and attentiveness of our team at Lexus of Freeport. We're delighted to know we met your expectations!

June 13, 2025

Great service. Very prompt appointment. The service advisor was awesome, professional and knowledgeable. The waiting area was clean and stocked with refreshments. More

by wtsac2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Jun 13, 2025 -

Lexus of Freeport responded

We are so glad you enjoyed your service experience! Thanks for leaving us a five-star review, and we'll see you next time!

June 09, 2025

They didn’t fix the problem and I had a bad car wash the violet told me that I need to take my car to a car wash and get a deep cleaning More

by patricafielder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot
Jun 21, 2025 -

Lexus of Freeport responded

Patrica, I'm sorry to hear about your experience. We strive for thorough service and it's disappointing that we didn't meet expectations this time. Please reach out so we can address these issues directly with you. Thank you, Michael Mack - Service Manager - 516.992.4100

June 04, 2025

My name is Johnson. I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my ser More

by P.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor, Elizabeth great job
Jun 04, 2025 -

P.Johnson responded

Lexus from Freeport excellent job by your service woman Elizabeth great service job

Jun 04, 2025 -

P.Johnson responded

I give Elizabeth five out of five star Thank you very much outstanding job

Jun 04, 2025 -

Lexus of Freeport responded

PJ, we're delighted to hear that Elizabeth provided you with excellent service at Lexus of Freeport. Keeping our customers informed and satisfied is a top priority for us. Thanks for sharing your experience!

May 29, 2025

Jon was was very affable and very knowledgeable about the inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten More

by ajm5792
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
May 30, 2025 -

Lexus of Freeport responded

We're delighted to hear that Jon provided such knowledgeable and friendly service at Lexus of Freeport! Thank you for sharing your positive experience with us.

May 29, 2025

Elizabeth was very friendly and professional . She explained the type of services offered and provided great customer service More

by Suzwisann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Almonte, Clement Max Corriette
May 29, 2025 -

Lexus of Freeport responded

Ann, we're delighted to hear that Elizabeth provided you with friendly and professional service at Lexus of Freeport. Thank you for sharing your experience!

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