Lexus of Rockville Centre - Service Center

Excellent service. 2nd vist at this dealer ship. Very well care if my lexus. Highly reccomended 2nd vist at this dealer ship. Very well care if my lexus. Highly reccomended More

Jon was professional, polite and his customer service was exceptional. I give him 10 stars exceptional. I give him 10 stars More

Professional ,polite,trustworthy ,in time work done ,attentive with senior’s needs,helping , knowledgeable , good advise ,attentive with senior’s needs,helping , knowledgeable , good advise More

Great service. Very prompt appointment. The service advisor was awesome, professional and knowledgeable. The waiting area was clean and stocked with refreshments. Very prompt appointment. The service advisor was awesome, professional and knowledgeable. The waiting area was clean and stocked with refreshments. More

They didn’t fix the problem and I had a bad car wash the violet told me that I need to take my car to a car wash and get a deep cleaning violet told me that I need to take my car to a car wash and get a deep cleaning More

My name is Johnson. I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my ser I took my Lexus 2025 to Lexus report for service advisor Elizabeth was excellent great also she know what she was doing. Keep me up-to-date on my service and she did a very great job. Thank you Lexus for having Elizabeth as a great service advisor, thank you again More

Jon was was very affable and very knowledgeable about the inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten inner workings of my vehicle he was able to proficiently guide me through the service process ten out of ten More

Elizabeth was very friendly and professional . She explained the type of services offered and provided great customer service She explained the type of services offered and provided great customer service More

The vehicle needed a new battery. We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner an We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner and told we had to pay per day and for fuel. We would have waited until the battery was there. It took two days for the battery to be installed. They agreed there would be no charge for the loaner. More

Lexus of Freeport checks all the boxes when providing a pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Qui pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Quiet Room while I waited for the car to be finished. I was almost disappointed that the car was done early! They offer a free car wash and that is very appreciated by all. I love my NX350H and will always be a Lexus of Freeport customer. 😌 More