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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
321 Reviews
Call Service Center (844) 284-8036

321 Reviews of Lexus of Rockville Centre - Service Center

Sort by
September 04, 2025

The service here meets my expectations. Super satisfied 💯. My service advisor, Joseph understands how to aligned service needs with my vehicle maintenance. More

by Ted Andi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Day (service), Everton Douglas(Sales)
Report | Print
August 31, 2025

Didn't buy from them because they wanted $8g's more than MSRP. Another dealer informed me of a lease deal that saved me about 10 g's. Used Freeport because it is my local Lexus dealer. Much happier with the More

by drtl.2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica and Diego
Report | Print
Sep 01, 2025 -

Lexus of Freeport responded

We appreciate you reaching out to share these concerns and sincerely hope you'll consider choosing us in the future. If I can answer any questions regarding our rates or service, please don't hesitate to be in touch. Best, Marc Rosenfeld - General Sales Manager - 516-992-4100

August 22, 2025

Elizabeth very professional respectful very helpful don’t make you wait to long at dealership I have very great service More

by Kintis4422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth
Report | Print
Aug 25, 2025 -

Lexus of Freeport responded

Thank you for sharing your experience with Elizabeth and our team! We appreciate your business and five-star review. We hope to welcome you back to Lexus of Freeport down the road!

August 04, 2025

Very good , will recommend, wait time was great service adviser , were very helpful, about what service, was, needed, and what you didn’t need, at this time More

by Dpeoples001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Aug 06, 2025 -

Lexus of Freeport responded

Thank you for the review and for recommending the team! We hope to welcome you back to Lexus of Freeport down the road. Safe travels!

August 04, 2025

It was excellent and great deal, the dealer was extremely helpful . Financing also was great. More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Aug 06, 2025 -

Lexus of Freeport responded

Sam, it means so much to us to see your review! Thanks from the team at Lexus of Freeport.

July 24, 2025

It was most pleasant experience that we ever had: everything was done with a timely manner and professional . Were very satisfied with the service that been provided. Thank you very much! More

by Anatoly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jul 24, 2025 -

Lexus of Freeport responded

Hi Anatoly, hearing you say Lexus of Freeport provided you with the best experience you’ve ever had is the highest compliment, thank you! We’re so glad you’re satisfied with our team’s efficiency and professionalism.

July 05, 2025

Diego was excellent in providing me with information about my vehicle, the service that my vehicle was getting, and about the steps moving forward regarding my next service interval. Will definitely be More

by fastish4512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jul 07, 2025 -

Lexus of Freeport responded

Thank you for sharing your confidence in Diego and our team! We appreciate your business and we look forward to welcoming you back to Lexus of Freeport at your next visit.

June 30, 2025

Excellent service. 2nd vist at this dealer ship. Very well care if my lexus. Highly reccomended More

by Irfan khan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Dieago
Report | Print
Jul 02, 2025 -

Lexus of Freeport responded

Thanks so much, Irfan. We look forward to your next visit to Lexus of Freeport!

June 24, 2025

Jon was professional, polite and his customer service was exceptional. I give him 10 stars More

by Lorlex29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employed were awesome
Report | Print
Jun 24, 2025 -

Lexus of Freeport responded

Thank you for sharing your support of Lexus of Freeport! We are happy to hear that Jon was professional and polite.

June 22, 2025

Professional ,polite,trustworthy ,in time work done ,attentive with senior’s needs,helping , knowledgeable , good advise More

by Larisabelu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Jun 24, 2025 -

Lexus of Freeport responded

Thank you for highlighting the professionalism and attentiveness of our team at Lexus of Freeport. We're delighted to know we met your expectations!

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