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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
311 Reviews
Call Service Center (844) 284-8036

311 Reviews of Lexus of Rockville Centre - Service Center

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July 13, 2023

I had a wonderful experience… Especially the cashier who was most helpful and the service advisor who took my information was excellent. The car was cleaned inside and out perfectly. Couldn’t ask for anythi More

by donbrady5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the cashiers name
Report | Print
Jul 13, 2023 -

Lexus of Freeport responded

Don, it's fantastic to hear about your positive experience! We're really glad our team at Lexus of Freeport was able to assist you so well. Thank you for the five-star review!

July 12, 2023

Very polite, helpful and professional at all times. Followed thru with all services that needed to be completed More

by Periwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Report | Print
Jul 12, 2023 -

Lexus of Freeport responded

Thank you for the kind words, Periwinkle! We're glad to hear that our team at Lexus of Freeport provided excellent service and took care of all your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

July 10, 2023

Great service keep well informed of the happening in and out in a flash. Also got a car wash More

by Gerardoliv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Stripp
Report | Print
Jul 11, 2023 -

Lexus of Freeport responded

This is a fantastic review! Thanks from the entire team at Lexus of Freeport.

July 08, 2023

Had an unexpected need for service in a brand new NX350h. As I was waiting for my car, one of the service managers who was clearly on his way home stopped and made sure that retrieving my car was expedited. More

by PaulMoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel Duran
Report | Print
Jul 10, 2023 -

Lexus of Freeport responded

Paul, thank you for the great review! We're glad to hear that our service manager went above and beyond to assist you. Your satisfaction is important to us at Lexus of Freeport. Have a wonderful day!

June 30, 2023

Dealership takes great care of the customers and their cars. When they say the car will ready it is. More

by browneyes0507
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Felicia O’Brien
Report | Print
Jun 30, 2023 -

Lexus of Freeport responded

Thank you for the positive review! We're glad to hear that the Lexus of Freeport team has earned your trust. Your satisfaction is our top priority! Have a wonderful day!

Jun 30, 2023 -

browneyes0507 responded

Thank You for making my needs with my car So Positive and Easy to Handle! Myrna Axelrad

June 29, 2023

Thank you Everitt for always being professional and ensuring that customers are thoroughly informed about the details of their vehicle, and giving updates while waiting. I've always left satisfied. Gre More

by Anu
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Everitt
Report | Print
Jun 29, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that Everitt delivered such a successful service experience. Drive safely, and we hope to see you back again at Lexus of Freeport!

June 26, 2023

Great service, very informative , will definitely recommend this location. Nice breakfast to hold you over while you wait More

by Sports030
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Everent
Report | Print
Jun 26, 2023 -

Lexus of Freeport responded

Thank you for the review! We appreciate your business and hope to see you again at Lexus of Freeport. Safe travels!

June 21, 2023

Service was good and they answered questions politely with respect which is better. It on time and no wasting time. More

by sanyasuper2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Celeste moran
Report | Print
Jun 22, 2023 -

Lexus of Freeport responded

It's our pleasure to deliver courteous and punctual service at Lexus of Freeport! Thanks for the stellar review!

June 13, 2023

Service advisor Everett explained the recommended repairs and I also received a video of the pertinent areas of the car. More

by ve3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Greenidge
Report | Print
Jun 13, 2023 -

Lexus of Freeport responded

It was our pleasure to complete your vehicle's service! Everett and the Lexus of Freeport team thank you for your business and wish you safe travels down the road!

June 01, 2023

Had the car serviced and it was an awesome experience. Everyone was knowledgeable and affable. The place if great. They obviously value their customers. More

by gary.goldstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego, Evrett
Report | Print
Jun 01, 2023 -

Lexus of Freeport responded

We're over the moon our team demonstrated our commitment to attentive service and made you feel valued as a Lexus of Freeport customer, Gary! When we see words like this, we know we're doing things right. Until next time!

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