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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
310 Reviews
Call Service Center (844) 284-8036

310 Reviews of Lexus of Rockville Centre - Service Center

Sort by
May 23, 2023

Celeste was very helpful. Confusion over charges. Finally settled. Got specials and birthday credits after leaving in mail. Not usable and disappointed. Next service and oil c More

by Jimhap
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Stripp
Report | Print
May 21, 2023

I have been dealing with this dealership for the past 5 years. They are very Understanding and helpful. I’m a satisfy customer. More

by marie.lariveau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste
Report | Print
May 23, 2023 -

Lexus of Freeport responded

Hi Marie! It's great to hear that we've been able to provide you with such reliable service over the past five years at Lexus of Freeport. We're thrilled to have gained your trust and loyalty and appreciate you taking the time to write this five-star review!

May 08, 2023

The dealership is fantastic Everett and service is wonderful. The technician who worked on my car Kristen. Is fantastic. More

by Jordan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett
Report | Print
May 09, 2023 -

Lexus of Freeport responded

Jordan, we're so glad to hear you enjoyed your experience at Lexus of Freeport with Everett and Kristen! We take pride in offering top-notch service for all customers and it's great to know that you had a wonderful visit. Thanks for taking the time to share your positive feedback!

May 09, 2023 -

Jordan responded

My name is NOT Jordan. My name is LENNY ISAACSON

May 02, 2023

Took my car for repairs at the dealer the service representative was very helpful they are knowledgeable and understanding More

by Trini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
May 03, 2023 -

Lexus of Freeport responded

Thank you for reviewing Lexus of Freeport! We truly appreciate your feedback and hope to see you next time!

April 27, 2023

Excellent. .5 star service*****..Best of the Best!!!..Lexus of freeport...Only way to go!! More

by Omar103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste moran
Report | Print
Apr 27, 2023 -

Lexus of Freeport responded

Thank you for the review, Omar! We hope to see you back again at Lexus of Freeport!

April 17, 2023

I arrived about 20 mins early for my appointment and was able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile che More

by french9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Villa, Clement Max Corriette
Report | Print
Apr 17, 2023 -

french9 responded

I arrived about 20 mins early for my appointment and was able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile check up and inspection were complete. I'm telling anyone that will listen, that Lexus of Freeport is the way to go.

Apr 18, 2023 -

Lexus of Freeport responded

Your review is music to our ears! It was our pleasure to welcome you with timely service and refreshments. We look forward to working with you again down the road. Thank you for recommending Lexus of Freeport!

April 17, 2023

Service was terrific…my car was towed to the dealership in about an hour and I received a call shortly after to explain the procedure. The problem was identified & corrected & I had my car back the next mo More

by Addyone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felicia O’Brian
Report | Print
Apr 18, 2023 -

Lexus of Freeport responded

Thank you for sharing your positive experience with Lexus of Freeport's service team! We are thrilled to hear that we were able to quickly and efficiently diagnose and fix the issue with your car. Thank you for choosing us for your automotive needs.

April 07, 2023

Professional, informative , everyone involved with our service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. More

by Blacksarah477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darlene
Report | Print
Apr 18, 2023 -

Lexus of Freeport responded

Thank you for the review! We appreciate your business and hope to see you back again at Lexus of Freeport. Safe travels!

April 03, 2023

Courteous, helpful and knowledgeable of company policy and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. More

by merlineja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Agosto/ Everett greenidge/ Celeste
Report | Print
Apr 04, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Freeport team. Drive safely, and we hope to see you back again down the road!

March 22, 2023

Very courteous, and efficient. Great service explained everything and car was ready when promised overall happy More

by Hs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy Batista
Report | Print
Mar 23, 2023 -

Lexus of Freeport responded

Thank you for taking the time to review Lexus of Freeport! It really means a lot to hear that you're happy. Safe travels until we see you next!

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