Lexus of Rockville Centre - Service Center
Freeport, NY
310 Reviews of Lexus of Rockville Centre - Service Center
Celeste was very helpful. Confusion over charges. Finally settled. Got specials and birthday credits after leaving in mail. Not usable and disappointed. Next service and oil c Confusion over charges. Finally settled. Got specials and birthday credits after leaving in mail. Not usable and disappointed. Next service and oil change done by my mechanic. Dawn was brought in to help me get right coverage at right price. More
I arrived about 20 mins early for my appointment and was able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile che able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile check up and inspection were complete. I'm telling anyone that will listen, that Lexus of Freeport is the way to go. More
Service was terrific…my car was towed to the dealership in about an hour and I received a call shortly after to explain the procedure. The problem was identified & corrected & I had my car back the next mo in about an hour and I received a call shortly after to explain the procedure. The problem was identified & corrected & I had my car back the next morning. More
Professional, informative , everyone involved with our service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. More
Courteous, helpful and knowledgeable of company policy and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. More