Lexus of Rockville Centre - Service Center

Service was terrific…my car was towed to the dealership in about an hour and I received a call shortly after to explain the procedure. The problem was identified & corrected & I had my car back the next mo in about an hour and I received a call shortly after to explain the procedure. The problem was identified & corrected & I had my car back the next morning. More

I arrived about 20 mins early for my appointment and was able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile che able to drive up and immediately have my car checked in. The associates offered me refreshments upon my arrival. Before I knew it, my 10,000 mile check up and inspection were complete. I'm telling anyone that will listen, that Lexus of Freeport is the way to go. More

Professional, informative , everyone involved with our service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. service visit was easy to talk to and understood our concerns and completed the service to our satisfaction. More

Courteous, helpful and knowledgeable of company policy and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. and services procedures. I was notified of every step regarding service progress of my vehicle. Overall experience was great. More

Very courteous, and efficient. Great service explained everything and car was ready when promised overall happy Great service explained everything and car was ready when promised overall happy More

Great customer service. Everyone was very helpful. I got my car back in mot time. Thanks Everyone was very helpful. I got my car back in mot time. Thanks More

Excellent service and highly recommend you to do your service here with them. They have food and drinks in the waiting room service here with them. They have food and drinks in the waiting room More

I was able to get a quick, convenient appointment for service. Staff are always pleasant and helpful, esp Peter who greeted me at the garage. service. Staff are always pleasant and helpful, esp Peter who greeted me at the garage. More

Very good customer service all the staff, the greeter, advisor and billing are all courteous and helpful. My appointment was done in less than 2 hrs and my car looks brand new and free car wash. Complimen advisor and billing are all courteous and helpful. My appointment was done in less than 2 hrs and my car looks brand new and free car wash. Complimentary breakfast bagel, muffins, coffee and tea and bottle water is a nice touch. Waiting room is very clean and pleasant. More

Being a first time customer in the service department, however, Darlene and Pete were extremely courteous and showed professionalism. however, Darlene and Pete were extremely courteous and showed professionalism. More