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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
315 Reviews
Call Service Center (844) 284-8036

315 Reviews of Lexus of Rockville Centre - Service Center

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February 07, 2023

Very different from before in Rockville centre customer service is very poor now inexperienced reps to deal with customer More

by Elesia.lavann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene
Report | Print
February 04, 2023

Charlie did a great job. I will return to Lexus of Freeport next time I need a maintenance. More

by Garcia9498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
Report | Print
Feb 06, 2023 -

Lexus of Freeport responded

We appreciate the kind words about Charlie and our team here at Lexus of Freeport! We hope to see you again. Safe travels!

January 31, 2023

Quick service and communication. Great they offer at home pick up at varied hours and days. More

by lb29beach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave
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Jan 31, 2023 -

lb29beach responded

Always treated w respect and quality service

Feb 01, 2023 -

Lexus of Freeport responded

We are thrilled to see that our team is providing you with 5-star experiences! Thanks for choosing Lexus of Freeport and we will see you next time!

January 30, 2023

Very organized design dealership for all your new friendly customers service. New dealership easy to travel from Queens. More

by Nadir.Bacchus@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed service department
Report | Print
Jan 31, 2023 -

Lexus of Freeport responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Lexus of Freeport. Safe travels!

January 26, 2023

Always a pleasure to service your vehicles at Lexus of Freeport! They are helpful and courteous and get the job done quickly and efficiently. Thumbs up! More

by Yan V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan David Camarillo , Johnathan Agosto
Report | Print
Jan 27, 2023 -

Lexus of Freeport responded

Thanks for the great review of Lexus of Freeport! We are glad to have you as a customer!

January 25, 2023

The workers at this facility are very helpful and polite. They don’t rush you out. All your questions are answered and they make sure you understand what needs to be done and why. More

by mills
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan David
Report | Print
Jan 25, 2023 -

Lexus of Freeport responded

We appreciate your business and your review! Thanks from the Lexus of Freeport Team!

January 24, 2023

Scheduled service appt. All went well, no issues and was done in 1:30 minutes More

by Roniepersaud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 25, 2023 -

Lexus of Freeport responded

Thanks for the great review of Lexus of Freeport!

January 19, 2023

The service tech was very knowledgeable and helpful in his field. He explained exactly what needed to get done to my car. More

by Nash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derrick
Report | Print
Jan 19, 2023 -

Lexus of Freeport responded

It is great to see that our service team was able to impress you! Thanks for supporting Lexus of Freeport and we will see you next time!

January 16, 2023

Good service and reasonable price on the recommended services. Spacious waiting area for customer to relax. More

by twhong21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane
Report | Print
January 12, 2023

I purchased my Lexus in 2017 from Freeport Lexus when they were still in RVC. What a smooth experience to begin with! I’ve been getting my car serviced here ever since! It’s always been a comfortable set More

by mrbcarter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Moran, Everett Greenidge
Report | Print
Jan 12, 2023 -

Lexus of Freeport responded

Our team is always happy to help you out! It is great to see that our team is providing you with service that keeps you coming back to us! Thanks for choosing Lexus of Freeport and we will see you next time!

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