Lexus of Rockville Centre - Service Center

I am so thankful for the HONESTY of the service advisors and mechanics! I’m a Lexus owner since 1997 because of outstanding customer service! and mechanics! I’m a Lexus owner since 1997 because of outstanding customer service! More

I was great like family. I had an emergency situation and Michelle Manzo and the service manager Mr. Martinez jumped on it immediately. They both called me to ask if I needed a tow and to come over asap and Michelle Manzo and the service manager Mr. Martinez jumped on it immediately. They both called me to ask if I needed a tow and to come over asap. When I got to service I was amazed at how fast they diagnosed the problem and quoted a price. By that afternoon my wife and grandson were back on the road. THANK YOU More

Very satisfied. I will return again to have my car serviced. Workers were all very professional. Waiting area and bathroom were cleaned. Everyone used social distancing. Thank you serviced. Workers were all very professional. Waiting area and bathroom were cleaned. Everyone used social distancing. Thank you More

Had a problem on a Sat. morning. called Lexus and they said to come right over. I was offered a loaner and was treated like a family member by Michelle Manzo the service advisor. She explained that they said to come right over. I was offered a loaner and was treated like a family member by Michelle Manzo the service advisor. She explained that they would call and even sent pictres of the problem. THANK YOU for the GREAT experience. More

Dropped my car off for my 5,000 mile service and had it back in an hour. The service was excellent and my car was cleaned inside and out when I got it back. back in an hour. The service was excellent and my car was cleaned inside and out when I got it back. More

Michelle was efficient and friendly, called me back within reasonable timing and handled billing with kindness, excellent employee, clean office, fast service, included the discount I presented with ea within reasonable timing and handled billing with kindness, excellent employee, clean office, fast service, included the discount I presented with ease More

I highly recommend Lexus of Rockville Centre for all things Lexus. They did a great job in servicing my car. It came back vacuumed and washed which was an unexpected surprise things Lexus. They did a great job in servicing my car. It came back vacuumed and washed which was an unexpected surprise More

All went well, the wait time was about 2hrs. I was there for my complimentary service call. I needed new wiper blades which they comped. Also got a car wash. for my complimentary service call. I needed new wiper blades which they comped. Also got a car wash. More

Great service appointment! I was taken promptly and the service was quick and solved the problems I had with the car. I was completely satisfied! service was quick and solved the problems I had with the car. I was completely satisfied! More

I ONLY bring my RX 450 to Rockville Centre Lexus for service. I can depend on excellent service and results. Problems are handled professionally and in a timely manner service. I can depend on excellent service and results. Problems are handled professionally and in a timely manner More