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Lexus of Rockville Centre - Service Center

Freeport, NY

4.8
309 Reviews

309 Reviews of Lexus of Rockville Centre - Service Center

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February 09, 2025

Been a Lexus customer since 1993. I’ve been a loyal customer party because the service department is exceptional More

by Diane Pellegrino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego torres
Feb 10, 2025 -

Lexus of Freeport responded

Diane, we're delighted to hear that our service department has been a key part of your loyalty since 1993! Thank you for choosing Lexus of Freeport and being such a valued customer.

February 06, 2025

It was a very pleasant experience. Issues with vehicle taken care of immediately also onky made appointment that same morning More

by Me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NOUR
Feb 06, 2025 -

Lexus of Freeport responded

We're delighted to hear that your experience at Lexus of Freeport was pleasant and efficient! It's especially great to know our team promptly addressed any issues with your vehicle. Thanks for choosing us, and we look forward to serving you again in the future!

January 30, 2025

I was very satisfied with the service and the agent Noor who took great care of me and my car! More

by Mizrachi6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noor
Jan 31, 2025 -

Lexus of Freeport responded

We are glad to hear that Noor provided excellent service. Thanks for choosing Lexus of Freeport!

January 27, 2025

I had a great experience the staffs are great. Julia did a fantastic job keeping me informed every step of the way. More

by yonjac26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Agosto, Vivan Midgley
Jan 27, 2025 -

Lexus of Freeport responded

We're delighted to hear that Julia and the team at Lexus of Freeport provided you with a great experience. Thank you for sharing your positive feedback!

January 17, 2025

Fantastic service. Elizabeth took a great care - arranged the a key fob replacement, made sure it would be compatible with my remote starter, arranged a complimentary L More

by Zinoviy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Almonte
Jan 17, 2025 -

Lexus of Freeport responded

Zinoviy, we're delighted to hear that Elizabeth provided you with such fantastic service at Lexus of Freeport. It's great to know she took care of everything for your key fob replacement and transportation needs!

January 14, 2025

every time i’m having appointments with my car it’s done on time and thanks to J Day for everything More

by Josh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J Day
Jan 14, 2025 -

Lexus of Freeport responded

Josh, we always strive to offer timely service, so it's great to see that reflected in your experience with J. Thanks for sharing and leaving Lexus of Freeport a five-star review!

December 11, 2024

The service team at Lexus of Freeport made a stressful situation very comfortable for me. They made me feel valued and relieved and communicated very clearly throughout the entire process. I will definite More

by Caroline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Dec 11, 2024 -

Lexus of Freeport responded

Caroline, we're delighted to hear that our service team at Lexus of Freeport made your experience comfortable and stress-free. We appreciate your kind words and look forward to welcoming you back in the future!

November 30, 2024

Service is speedy, efficient, professional. I’ve been unable to go in person due to surgery & the dealership comes & picks up my car & returns it in hous. The people are friendly & professional More

by dotgara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Williams
Dec 03, 2024 -

Lexus of Freeport responded

We're delighted to hear that the team at Lexus of Freeport has been able to accommodate your needs so well! It's great knowing our service and convenience have made such a positive impact. Thank you for considering us again for your next lease; we're here whenever you're ready!

November 27, 2024

Joseph in service is outstanding like the entire dealership. If you want a top class car buying and service experience, look no further! More

by Sobelp1
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph / Service Adjuster
Nov 27, 2024 -

Lexus of Freeport responded

Thank you for highlighting Joseph and the exceptional service at Lexus of Freeport! We're delighted to know that your experience with us was top-class. We look forward to serving you again in the future!

November 19, 2024

Everyone is very friendly and they accommodate you with a ride home. The waiting time is accurate More

by Distde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julia
Nov 19, 2024 -

Lexus of Freeport responded

We are so happy that our Lexus of Freeport team earned your five stars. Thanks for working with us.

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