Lexus of Rockville Centre - Service Center

The vehicle needed a new battery. We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner an We called and was told by Dillon and Diego the battery was in stock. When we got there they did not have the right battery. We were given a loaner and told we had to pay per day and for fuel. We would have waited until the battery was there. It took two days for the battery to be installed. They agreed there would be no charge for the loaner. More

Lexus of Freeport checks all the boxes when providing a pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Qui pleasant experience for their customers. It was so easy and convenient to make an appointment for service, and I actually enjoyed sitting in the Quiet Room while I waited for the car to be finished. I was almost disappointed that the car was done early! They offer a free car wash and that is very appreciated by all. I love my NX350H and will always be a Lexus of Freeport customer. 😌 More

Lexus of Freeport, is a good dealer I used to deal with Lexus and I continue. Lexus and I continue. More

Very happy with the service. Very knowledgeable and professional group of individuals. Great job by Joseph. Thank you. Very knowledgeable and professional group of individuals. Great job by Joseph. Thank you. More

Julia was very professional , friendly and pleasant to talk to, the technician that worked on my car was very nice and helpful and did an awesome job. talk to, the technician that worked on my car was very nice and helpful and did an awesome job. More

Nour ElRefaey was extremely helpful & professional. He spent extra time with me, listened to my requested & presented the options I had. Very satisfied with Nour & he is to be highly recommended! He spent extra time with me, listened to my requested & presented the options I had. Very satisfied with Nour & he is to be highly recommended! More

My Service Advisor Was Nour. He was most professional in answering my questions and going the extra mile to satisfying me with my concerns. He is " Top Notch " out of a 1-5 Star He was most professional in answering my questions and going the extra mile to satisfying me with my concerns. He is " Top Notch " out of a 1-5 Star he is a 5* Always looking to make his customer # 1 More

Been a Lexus customer since 1993. I’ve been a loyal customer party because the service department is exceptional I’ve been a loyal customer party because the service department is exceptional More

It was a very pleasant experience. Issues with vehicle taken care of immediately also onky made appointment that same morning Issues with vehicle taken care of immediately also onky made appointment that same morning More

I was very satisfied with the service and the agent Noor who took great care of me and my car! who took great care of me and my car! More