Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Lexus of Rockville Centre - Service Center
Freeport, NY
310 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
310 Reviews of Lexus of Rockville Centre - Service Center
Sort by
January 11, 2020
professional and quick everything done quickly and professionally, all my questions answered.explained what they did and what ill need good bagels lounge comfortable car ru everything done quickly and professionally, all my questions answered.explained what they did and what ill need good bagels lounge comfortable car running well and ready for the winter More
by matt653
Employees Worked With
Freddy Batista
January 10, 2020
Very happy with the service on my 2007 Lexus Appreciate the service done on my 2007 Lexus ES 350 Well done; that's it appreciate the friendliness of all the service personnel Happy New Year Appreciate the service done on my 2007 Lexus ES 350 Well done; that's it appreciate the friendliness of all the service personnel Happy New Year More
by bmarshall8
Employees Worked With
Rick
January 02, 2020
Great service. Everyone very professional, helpful and attentive to needs. Appointments on time and quick. Service dept always bring my car back nice and clean! Thanks Riz for all of your assistance! attentive to needs. Appointments on time and quick. Service dept always bring my car back nice and clean! Thanks Riz for all of your assistance! More
by Joma160
Employees Worked With
Riz
January 02, 2020
Michelle made my experience after dealership exceptional experience. Her knowledge was apparent and the efficiency that she demonstrated further enhanced my visit to the dealership. experience. Her knowledge was apparent and the efficiency that she demonstrated further enhanced my visit to the dealership. More
by slex
Employees Worked With
Michelle
December 10, 2019
excellent customer service employees are knowledgeable as well as friendly. they treat customers with respect and dignity The service staff goes out of their way to be helpful employees are knowledgeable as well as friendly. they treat customers with respect and dignity The service staff goes out of their way to be helpful - the service advisor caught that my inspection was up this month and had the car inspected - I did not have to mention it More
by mml
Employees Worked With
I cannot remember the name of my service advisor for this trip but he was great
November 08, 2019
Major repairs unexpected but handled with customer care Major engine repair issues handled honestly and under warranty. A loaner car was provided efficiently. The service rep kept us posted on the status Major engine repair issues handled honestly and under warranty. A loaner car was provided efficiently. The service rep kept us posted on the status of the car. No pressure was applied to incur additional expenditures. More
by Greg
Employees Worked With
Michelle , Vivan Midgley
November 03, 2019
Very clean and attentive dealership. Nice and respectful people that work there. Straight forward. Every time I have to drop off my car they make the experience as pleasant as possible. people that work there. Straight forward. Every time I have to drop off my car they make the experience as pleasant as possible. More
by Charlie
Employees Worked With
Rose Cruz, Clement Max Corriette, Maximo Arias, Freddy Batista, Johnathan Agosto, Dawn Stripp, Sheila T Mancuso, Vivan Midgley
November 02, 2019
Service appointment The service staff is always helpful and wanting to go the extra mile! I have been a Lexus customer for almost 30 years and RVC Lexus has been a great The service staff is always helpful and wanting to go the extra mile! I have been a Lexus customer for almost 30 years and RVC Lexus has been a great dealership! More
by Susan
Employees Worked With
Dawn Stripp
November 02, 2019
When it was determined that my car would not be ready for pickup as planned, the Service department went above and beyond to accommodate my difficult work schedule. My car was delivered to me and the loaner pickup as planned, the Service department went above and beyond to accommodate my difficult work schedule. My car was delivered to me and the loaner was picked up at my office. I am extremely grateful, it was a much needed courtesy. More
by P
Employees Worked With
Rick, Pat
