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Lexus of Rockville Centre - Service Center

Freeport, NY

4.7
310 Reviews

310 Reviews of Lexus of Rockville Centre - Service Center

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October 07, 2019

First service Maintenance Prompt and courteous service by valet, receptionist and service advisor (Michelle Manzo). I told her my issues, she addressed each and every item to More

by clipper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo, Vivan Midgley
October 05, 2019

The Service Man( his last name is Baldwin) is amazing, and made up for the guy in valet who skipped my car and took the car behind me first(the other valet guy even questioned him). Mr. Baldwin was very p More

by Tyrone77
Recommend Dealer
Yes
Employees Worked With
Mr Baldwin
October 03, 2019

Amazing experience I would recommend this dealership/service department to everyone. I had the pleasure of meeting Rick B. I was in and out in under and hour. Thank you More

by TW
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Baldwin
October 02, 2019

A breath of fresh air, the rep made me feel so good about my purchase, taking the time to show me all the features. Professional and knowledgeable. More

by SMcIntyre
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
September 27, 2019

Great experience. Friendly, responsive, and pleasant customer service. Comfortable waiting room. Waiting time was not long. Agent clearly explained the work that was go More

by Chet
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sheik Mohamed
September 19, 2019

PROFESSIONAL BEHAVIOR!! courteous, respectful, informative and overall professional. THIS SUMMARIZE MY EXPERIENCE AT LEXAS ROCKVILLE CENTER, NEW YORK!! I WOULD STRONGLY RECO More

by NONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MICHELLE...I MISSED THE MICHELLE THAT RETIRED, BUT THIS NEW ONE CAN PASS., Clement Max Corriette
September 18, 2019

Getting my suv serviced My service rep David was excellent. Very knowledgeable. He kept me in the loop what was going on with my car. Very attentive and friendly. More

by Fassenfeld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David , Rose Cruz, Freddy Batista, Vivan Midgley, Molly Retinger
September 17, 2019

Always excellent Lexus of Rockville Centre always takes good care of me and my car. They are prompt, efficient, and polite to a fault. I highly recommend them. More

by Lexus Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle , Rose Cruz
September 17, 2019

Service Everything ran like clock work from beginning to end. The feedback and constant communication was more than what I could have wanted and expected. Th More

by slex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
September 14, 2019

Inspection Everyone at Lexus Rockviile Centre was very professional and accommodating. They were able to schedule my appointment at the time I requested and prov More

by Mrs. P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Baldwin and the service staff.
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