Lexus of Rockville Centre - Service Center

First service Maintenance Prompt and courteous service by valet, receptionist and service advisor (Michelle Manzo). I told her my issues, she addressed each and every item to Prompt and courteous service by valet, receptionist and service advisor (Michelle Manzo). I told her my issues, she addressed each and every item to my satisfaction. Most were basic. Not really problems just my inexperience. Even the wait was pretty close to what she quoted. More

The Service Man( his last name is Baldwin) is amazing, and made up for the guy in valet who skipped my car and took the car behind me first(the other valet guy even questioned him). Mr. Baldwin was very p and made up for the guy in valet who skipped my car and took the car behind me first(the other valet guy even questioned him). Mr. Baldwin was very personable and kept us up to date with what was happening. He is definitely an asset to your company. More

Amazing experience I would recommend this dealership/service department to everyone. I had the pleasure of meeting Rick B. I was in and out in under and hour. Thank you I would recommend this dealership/service department to everyone. I had the pleasure of meeting Rick B. I was in and out in under and hour. Thank you for such an amazing experience More

A breath of fresh air, the rep made me feel so good about my purchase, taking the time to show me all the features. Professional and knowledgeable. about my purchase, taking the time to show me all the features. Professional and knowledgeable. More

Great experience. Friendly, responsive, and pleasant customer service. Comfortable waiting room. Waiting time was not long. Agent clearly explained the work that was go Friendly, responsive, and pleasant customer service. Comfortable waiting room. Waiting time was not long. Agent clearly explained the work that was going to be done. More

PROFESSIONAL BEHAVIOR!! courteous, respectful, informative and overall professional. THIS SUMMARIZE MY EXPERIENCE AT LEXAS ROCKVILLE CENTER, NEW YORK!! I WOULD STRONGLY RECO courteous, respectful, informative and overall professional. THIS SUMMARIZE MY EXPERIENCE AT LEXAS ROCKVILLE CENTER, NEW YORK!! I WOULD STRONGLY RECOMMEND THIS DEALERSHIP FOR SERVICE OR IF YOU ARE BUYING A NEW CAR. More

Getting my suv serviced My service rep David was excellent. Very knowledgeable. He kept me in the loop what was going on with my car. Very attentive and friendly. My service rep David was excellent. Very knowledgeable. He kept me in the loop what was going on with my car. Very attentive and friendly. More

Always excellent Lexus of Rockville Centre always takes good care of me and my car. They are prompt, efficient, and polite to a fault. I highly recommend them. Lexus of Rockville Centre always takes good care of me and my car. They are prompt, efficient, and polite to a fault. I highly recommend them. More

Service Everything ran like clock work from beginning to end. The feedback and constant communication was more than what I could have wanted and expected. Th Everything ran like clock work from beginning to end. The feedback and constant communication was more than what I could have wanted and expected. Thanks More

Inspection Everyone at Lexus Rockviile Centre was very professional and accommodating. They were able to schedule my appointment at the time I requested and prov Everyone at Lexus Rockviile Centre was very professional and accommodating. They were able to schedule my appointment at the time I requested and provided fast service. More