Lexus of Rockville Centre - Service Center
Freeport, NY
310 Reviews of Lexus of Rockville Centre - Service Center
6 month checkup I have had the privilege of working with Sheila Mancuso for many years. She is a very professional and caring person. She made the service appointment I have had the privilege of working with Sheila Mancuso for many years. She is a very professional and caring person. She made the service appointment for me with David Jaramillo who was also excellent. It is because of people like them that I keep coming back to Lexus of RVC. More
Excellent Service Because Lexus is my vehicle of choice, I'm fully satisfied with the Service provided by LEXUS and will recommend family and friends or anyone to Lex Because Lexus is my vehicle of choice, I'm fully satisfied with the Service provided by LEXUS and will recommend family and friends or anyone to Lexus of Rockville Center. More
Doing better Of course there is always room for improvement. It begins with price. Then quality of attention and meeting standards as recommended in your service Of course there is always room for improvement. It begins with price. Then quality of attention and meeting standards as recommended in your service manual. You rate very well but trying more strongly to be attentive to details would lead to better and best. Your breakfasts and lunches in your waiting area are not up to what was presented some 10 years or more earlier and is well behind Florida and Cleveland Lexus service facilities. More
Regular service Excellent customer service every time I go. I had a time crunch and they worked with me. David was wonderful car was also nicely washed Excellent customer service every time I go. I had a time crunch and they worked with me. David was wonderful car was also nicely washed More
Service experience As always, it is an extreme pleasure to have my car serviced at Lexus of RVC. The staff is always courteous and keep in contact with you throughout ev As always, it is an extreme pleasure to have my car serviced at Lexus of RVC. The staff is always courteous and keep in contact with you throughout every step. I’ve been with them over 11 years and plan on staying More
Polite personnel at all levels! I don’t like doing these reviews. I was satisfied. If I was not satisfied, I’d let the dealership know! Please don’t send me anything anymore! I don’t like doing these reviews. I was satisfied. If I was not satisfied, I’d let the dealership know! Please don’t send me anything anymore! More
Fast and Great with communication with client. I enjoy coming to this location over others due to the costumer service provided. I enter with concerns and leave with no worries. The only CON are t I enjoy coming to this location over others due to the costumer service provided. I enter with concerns and leave with no worries. The only CON are the prices for services rendered apart from the standard check up but that comes with a high end brand auto company. More
Experience b David / my Service Rep was very Helpful. He made suggestions and of course listened what I needed to have done. Sheila Mancuso my sales person has b David / my Service Rep was very Helpful. He made suggestions and of course listened what I needed to have done. Sheila Mancuso my sales person has been extremely helpful and makes sure I am treated Properly!! More
Easy appointment work accomplished in a minimum out of time Great experiences quick work comfortable lounge vehicle was delivered when promised and cleaned first class dealership and first class employees Very Great experiences quick work comfortable lounge vehicle was delivered when promised and cleaned first class dealership and first class employees Very efficient and what they did More
my emergency service went really well. it was a requested service and they arranged it in one day. more work was needed than I originally anticipated and it took 2 days but the car is driv it was a requested service and they arranged it in one day. more work was needed than I originally anticipated and it took 2 days but the car is driving great. More