Lexus of Rockville Centre - Service Center

Started off rough but Joseph my car advisor made the situation pleasant and professional. I would recommend him to family and friends. situation pleasant and professional. I would recommend him to family and friends. More

Felicia was helpful and friendly. The service took closer to 3 hours than the 2 hours mentioned at check-in. The car came back clean and all work seemed to be done right! The service took closer to 3 hours than the 2 hours mentioned at check-in. The car came back clean and all work seemed to be done right! More

The service department was very welcoming and pretty fast Joesph did well informing me of what to expect Joesph did well informing me of what to expect More

Great experience. Diego is very professional and patient. Excellent customer service. Thank you very much. Diego is very professional and patient. Excellent customer service. Thank you very much. More

Because of the reliability of my car I haven’t be back to the dealership for any reason except checkups.In and out in a little over an hour! Great people,great dealer! the dealership for any reason except checkups.In and out in a little over an hour! Great people,great dealer! More

One of the best dealership I have experienced , plus Everett is knowledgeable agent , thanks for your service over the years Everett is knowledgeable agent , thanks for your service over the years More

Good service and Celeste is very good in the attention of the customers Y taking care of the problems y always with a smile. the customers Y taking care of the problems y always with a smile. More

Service experience was fabulous. Wait time was short, especially considering the high volume. Car was quickly assessed and repaired within a few days. Couldn’t ask for better. Wait time was short, especially considering the high volume. Car was quickly assessed and repaired within a few days. Couldn’t ask for better. More

As always, the customer service at Lexus of Freeport was exceptional from everyone I encountered. Diego, service consultant, is always courteous, knowledgeable and professional and I also want to acknowledg exceptional from everyone I encountered. Diego, service consultant, is always courteous, knowledgeable and professional and I also want to acknowledge Elizabeth Dilemme, Loaner Manager, who takes customer service to a whole new level! I highly recommend this dealership without hesitation. More

Charlie was very friendly and knowledgeable. He told me what was a matter with the car and how much it would cost and how long it would take. He is excellent at his job. He told me what was a matter with the car and how much it would cost and how long it would take. He is excellent at his job. More