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Lexus of Rockville Centre - Service Center

Freeport, NY

4.8
309 Reviews

309 Reviews of Lexus of Rockville Centre - Service Center

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August 17, 2023

Great service experience. This was the first time I didn’t have to spend more than two hours. More

by henrystewart0108
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Freddy Batista
Aug 17, 2023 -

Lexus of Freeport responded

We are thrilled to receive your stellar review of Lexus of Freeport!

August 09, 2023

I bought my Lexus ES 350 from this dealership. They were very helpful. They always give me a loaner when I need it. They go above and beyond always More

by Anisurkhan6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph day
Aug 09, 2023 -

Lexus of Freeport responded

Anisur, we're glad to know that our team at Lexus of Freeport has been helpful and accommodating. We appreciate your business and look forward to continuing to serve you in the future. Enjoy your new Lexus ES 350!

August 09, 2023

I had a very gd visit and I am a very satisfied customer thank u More

by Rholman0577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayon
Aug 09, 2023 -

Lexus of Freeport responded

Your satisfaction makes our day! Thank you for choosing Lexus of Freeport.

August 06, 2023

Excellent service, its like family, Very happy with the Service Manager Everett. Very friendly and knowledgeable. More

by lolita Raghubir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Millie
Aug 07, 2023 -

Lexus of Freeport responded

Lolita, we're so glad to know you felt like family at Lexus of Freeport and that Everett provided excellent service. Drive safely, and we hope to see you back again down the road!

August 03, 2023

I appreciate the respectful my wife and I receive when ever we stop by Lexus of Freeport… More

by rgittens68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maximo Arias
Aug 04, 2023 -

Lexus of Freeport responded

Thank you so much for the five-star review! We are delighted to read you left with a great impression of the Lexus of Freeport team.

July 24, 2023

Staff is very pleasant and always helpful I love using this location to service my car. More

by pgeorge98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivan Midgley
Jul 25, 2023 -

Lexus of Freeport responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with the Lexus of Freeport team. Drive safely, and we hope to see you back again down the road!

July 19, 2023

I recently brought in my Lexus for a routine maintenance and have work done to fix a leaking tire at Lexus of Freeport. Diego Torres was my service advisor and he went above and beyond to very patiently exp More

by Alfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego Torres (5/5 Excellent), Jeffrey Peralta (5/5 Excellent)
Jul 19, 2023 -

Lexus of Freeport responded

Alfred, thank you for the great review! We're so glad to hear that Diego and Jeffrey provided you with a wonderful experience at Lexus of Freeport. They truly go above and beyond for our customers. We appreciate your business and hope to see you again in the future!

July 14, 2023

Took my spouse’s car in for the 45k service and all went well. The service writer Everett Greenidge is truly a professional and my main reason for coming to Lexus of Freeport. Keep up the excellent work! More

by Lone Eagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Greenidge
Jul 17, 2023 -

Lexus of Freeport responded

Thanks for the positive feedback! We're proud to hear that your experience working with our team has been consistently successful thanks to the top-notch customer service of Everett. We appreciate your business and look forward to seeing you again for your next vehicle service at Lexus of Freeport!

July 13, 2023

I had a wonderful experience… Especially the cashier who was most helpful and the service advisor who took my information was excellent. The car was cleaned inside and out perfectly. Couldn’t ask for anythi More

by donbrady5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the cashiers name
Jul 13, 2023 -

Lexus of Freeport responded

Don, it's fantastic to hear about your positive experience! We're really glad our team at Lexus of Freeport was able to assist you so well. Thank you for the five-star review!

July 12, 2023

Very polite, helpful and professional at all times. Followed thru with all services that needed to be completed More

by Periwinkle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diego
Jul 12, 2023 -

Lexus of Freeport responded

Thank you for the kind words, Periwinkle! We're glad to hear that our team at Lexus of Freeport provided excellent service and took care of all your needs. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Have a great day!

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