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Lexus of Greenwood Village
Greenwood Village, CO
557 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 557 reviews
September 22, 2015
Purchase of 2015 ES350 Fantastic all around, from the sales agent Greg Stanton to the technical guy Bryson and finally, the financial personnel, Dutch Harris and RIchi Carni Fantastic all around, from the sales agent Greg Stanton to the technical guy Bryson and finally, the financial personnel, Dutch Harris and RIchi Carni. Our second Lexus from Kuni and with this type of service we will not consider anywhere else. More
by JAlovelexus
Employees Worked With
Greg Stanton, Richi Carni, Bryson Gardell, Dutch Harris
Helpful September 22, 2015
Bad experience with Kuni used car salesman Yesterday I test drove a used car at Kuni Lexus of Greenwood Village and spent about 2 hours with salesman Danny Tyson, driving the car, reviewing the Yesterday I test drove a used car at Kuni Lexus of Greenwood Village and spent about 2 hours with salesman Danny Tyson, driving the car, reviewing the Carfax report, being schmoozed and treated to all the luxuries Kuni has to offer its customers. Danny is a charming and personable man. At several points in our meeting Danny told me how much he wanted me to have the car, assuring me that I didn't have to fear him selling it to anyone else but warning me that the other 15 salesmen would be trying to sell it also. Danny seemed to support my plan to have an independent evaluation done by my regular mechanic, which I attempted to arrange by phone before leaving Kuni. My mechanic was unable to look at the car yesterday, so I came home without it. This morning Danny called to ask my progress toward buying the car. I asked him if other people were interested in the car and he said "I'm hiding it for you". Within an hour I had scheduled the evaluation and called Danny. My call went to voicemail, where I left the message that I wanted to come for the car as soon as possible. When Danny finally called me back he told me that he, personally, had just sold the car to someone else. Being that it was a good car offered at a good price, I believe Danny would have had many later opportunities to sell the car without rushing to sell it while he knew I was actively working in the direction of buying it. Perhaps there was something about the car Danny did not want me to learn from my mechanic, or perhaps the transaction was simply not of sufficient value for Danny to feel any need to honor his assurances to me that he would not sell it to another. In any case, this was a very disappointing customer service experience. If Kuni bothers to respond to this review they will no doubt explain that they don't, and by law can't, hold cars for customers, as I've already been told by the used car sales manager. While I'm sure this is true, it's also true that they should not allow their representatives to tell customers otherwise." More
by Debra L.
Employees Worked With
Danny Tyson
September 19, 2015
BEST Car Buying Experience Ever!!! The dealership is hands down the best! The facility is beautiful, the staff is great and the overall experience is very unique. The prices are fair an The dealership is hands down the best! The facility is beautiful, the staff is great and the overall experience is very unique. The prices are fair and there was no pressure or haggling. I've decided that this will continue to be my dealership of choice, as long as I am in the Denver area. Thank you Kuni of Greenwood Village! More
by Mel
Employees Worked With
John Fleming
September 14, 2015
No Pressure, Fair Prices and Great Staff The team at Kuni Lexus of Greenwood Village were outstanding. I did my research before entering the dealership but it was not necessary to do so. Th The team at Kuni Lexus of Greenwood Village were outstanding. I did my research before entering the dealership but it was not necessary to do so. The price for the car I purchased was the same price as a number of different websites said it should be. Dutch did not pressure me in the business office and Bryson was awesome in getting me acquainted to my new vehicle. He even offered to come to my house and get my garage door opener synced! Marshal, my sales person was professional and followed up with me enough but not too much. He got to know me throughout the sales process and ended up recommending a car for me that was more appropriate to my needs. I can not say enough about my great experience! More
by BarkMan
Employees Worked With
Bryson Gardell, Marshall Colston, Dutch Harris
September 02, 2015
Awesome Place to Buy a Car Wow - car searching - well I was inbetween a variety of makes/models. I ended up a Kuni Lexus and bought a RX350 F-Sport. My sales person was Niki - Wow - car searching - well I was inbetween a variety of makes/models. I ended up a Kuni Lexus and bought a RX350 F-Sport. My sales person was Niki --- so ladies if you have never had a chance to work and test drive with a women -- pretty cool. Very knowledgable - and just different! After I purchased the car Bryson helped me set everthing up -and go over the details I needed to know - great guy --- funny! Dutch did the paperwork and Shawn did the numbers - which I will say he did not make you sit there forever - 5 -6 minutes and done - now you decide. I have to say I went into a BMW dealership - oh what the heck - Bill Murrey --had to pick up my kids so said please try to move this alone - well the sales guy was awesome but went up to desk and asked what's taking so long - you put some numbers in and that's that -- well - a guy behind the counter said -"we just don't put in numbers and it takes longer than 5 minutes - so if you don't like it then just leave" I said who are you - I am the Manager" Needless to say --- I did what he asked --- I left!! Seriously, a Manager - who hired you - so I am adding in this review -- come on over to Lexus - and stay away from BMW Bill Murrey ---- terrible - terrible. Felt so bad for the sales guy! Anyways, moving on --- if you have not been inside Kuni Lexus - OMG -- a movie theater - massage chairs - free bistro with some many things to eat and drink - you just have to see to believe. Everyone is so nice - may I get you anything ---not just throw a water at you - I mean anything - well just check out yourself when looking at cars --- you'll love all the people from front desk to closing the deal. More
by marathon mom
Employees Worked With
Niki --- she was off on leave but has returned ---- , Don Hervieux, Shawn Evans, Bryson Gardell, Dutch Harris
August 28, 2015
Top Shelf Service Start To Finish Our car buying experience was smooth and pain free with the Team at Kuni Lexus. We would highly recommend them to anyone who is considering buying a n Our car buying experience was smooth and pain free with the Team at Kuni Lexus. We would highly recommend them to anyone who is considering buying a new or pre-owned vehicle. Thanks to all of you for making us feel so special. We greatly appreciate, Steve & Lorri - Littleton, CO More
by loveourRX350
Employees Worked With
Michelin and Aaron, Brian Sheridan, Dutch Harris
August 20, 2015
Wonderful If you want to buy a great car buy Lexus. In addition, It's unlike any dealership around. My husband couldn't believe his experience. I know we are If you want to buy a great car buy Lexus. In addition, It's unlike any dealership around. My husband couldn't believe his experience. I know we are coming back for our next car upgrade. More
by Yoo123
Employees Worked With
Brian Sheridan, Archer Goodman
August 18, 2015
Excellent from first contact to last. from the moment of first greeting to the last goodby when leaving, everyone was pleasant and courteous. Amenities over the top and clean. Good job. from the moment of first greeting to the last goodby when leaving, everyone was pleasant and courteous. Amenities over the top and clean. Good job. More
by Dennis
Employees Worked With
I don't remember the names
August 14, 2015
great experience buying my new car Bought a ES 300H from Kuni Lexus. They were extremely helpful in describing the differences between the gas (ES 350) and the hybrid. Asked for back t Bought a ES 300H from Kuni Lexus. They were extremely helpful in describing the differences between the gas (ES 350) and the hybrid. Asked for back to back test drives of the gas and hybrid models to compare the driving experience. The salesman was really good at showing me the various options on both models, especially for the hybrid. Financing went smooth although it does take a while for all the paperwork. Great product specialists, those that know all the setups for Bluetooth and go over all the car's functions. dropped in to get a free car wash and my product specialist helped me get my navigation display back to the one I was used to. More
by doug138
Employees Worked With
Norm Ferrell, Loren Roybal, Archer Goodman, Pierre Essama
August 05, 2015
Always enjoy doing business with Kuni Lexus. Their staff is very professional at all times. Their work is always very well done and on time. Communication with their clients is outstanding. Best Their staff is very professional at all times. Their work is always very well done and on time. Communication with their clients is outstanding. Best around. More
by Happy Lexus owner.
Employees Worked With
Marshall Colston, Bryson Gardell, Jonathan Miller
