Lexus of Greenwood Village

RECALL & EXTENDED WARRANTY WORK I WAS IN FOR THE FUEL SENSOR RECALL WORK & A COUPLE OF ITEMS TO REPAIR AND CHARGE TO AN EXTERNAL WARRANTY COMPANY. A FREE LOANER & COURTESY INSPECTIO I WAS IN FOR THE FUEL SENSOR RECALL WORK & A COUPLE OF ITEMS TO REPAIR AND CHARGE TO AN EXTERNAL WARRANTY COMPANY. A FREE LOANER & COURTESY INSPECTION WERE GIVEN. (A COPY OF THE INSPECTION WOULD BE NICE TO GIVE TO THE CUSTOMER) THE WORK WAS COMPLETED IN THE SPECIFIED TIME. HOWEVER THE WARRANTY COMPANY DELAYED ON MAKING PAYMENT TO THE DEALERSHIP. MY SERVICE TECH JASON BURHART WAS PERSISTANT AND DELIGENT ABOUT ENSURING THEY COMPLIED WITH THE WRITTEN AGREEMENT AND ASURED ME I WOULD NOT BE HELD ACCOUNTABLE FOR ANY WARRANTY COMPANY RESPONSIBILITIES. IT TOOK AN EXTRA WEEK FOR THE COMPANY TO ACCEPT FAULT FOR THE COMPUTER ACCOUNTING MISTAKES. IN THE MEAN TIME THE FREE LOANER MADE THE DELAY EASIER TO ACCEPT. KUNI LEXUS ALSO FILLED MY CAR'S GAS TANK. VERY NICE SERVICE & FACILITY! More

Excellent Service! Kuni Lexus provided the best car buying experience I have ever encountered. Jack is extremely knowledgeable and professional. I won't hesitate to ret Kuni Lexus provided the best car buying experience I have ever encountered. Jack is extremely knowledgeable and professional. I won't hesitate to return when it's time to purchase another automobile. More

New Lexus NX 200T Excellent auto buying service from initial contact to final drive off. Sales/Finance/Amenities are top notch in all respects. Will recommend Kuni Lexu Excellent auto buying service from initial contact to final drive off. Sales/Finance/Amenities are top notch in all respects. Will recommend Kuni Lexus of Greenwood Village to others. Will be back to buy another vehicle in the future too! More

There is no better than Kuni Lexus of Greenwood Village Top quality service and a high level of professionalism from all the people I have come into contact with at Kuni Lexus of Greenwood Village has broug Top quality service and a high level of professionalism from all the people I have come into contact with at Kuni Lexus of Greenwood Village has brought me back time and time again. I could go to a dealership that is an hour closer, but choose not to because of the excellent treatment I always receive at Greenwood Village. From the relaxed sales approach, the efficiency of the service department, and the friendliness of everyone who go beyond the expected make this my first choice always. The new facility is beautiful, state of the art and most of all, they make me feel good about owning a Lexus. Don in Service, Bill in Sales, Mike, Archer, Richi and Loren ……don't change a thing…you are doing a fantastic job. More

Friendly service in a resort atmosphere I just bought my new Lexus and had my first (free) service on it. Everyone was so friendly. The waiting area has about every amenity you can think of- I just bought my new Lexus and had my first (free) service on it. Everyone was so friendly. The waiting area has about every amenity you can think of-relaxing massage chairs, a coffee bar, delicious snacks, a work station with computers, and a lovely outdoor patio with a view of the mountains. I was almost disappointed when my car was done and it was time to leave! My car was return washed inside and out. I felt very pampered! More

excellent service and convenient waiting area Kuni Lexus makes it easy to get your car serviced. You are told exactly what will be done and informed of work before it is done - no surprises. The Kuni Lexus makes it easy to get your car serviced. You are told exactly what will be done and informed of work before it is done - no surprises. The waiting area is setup to be very effective for being able to work on conference calls. The barista makes a great tea and the fruit and snacks are tasty when you have a long wait. Nice to know I have options to watch TV, read or do other relaxing things while waiting. More

Great service department Kuni did a great job on the regularly scheduled service our ES 300h needed, but our service tech Jeff went above and beyond to answer the questions I Kuni did a great job on the regularly scheduled service our ES 300h needed, but our service tech Jeff went above and beyond to answer the questions I had about the car's performance and an issue with the AC system. Highly recommend Kuni for service on your Lexus. More

Outstanding Customer Service - I felt like a princess! Although the power was out when I brought my car in for recall service, they got me right in to one of the only working computers. Within minutes, I w Although the power was out when I brought my car in for recall service, they got me right in to one of the only working computers. Within minutes, I was on the road in a shiny new loaner. The next day, I got a call, a text and an email, letting me know my car was ready. When I arrived, I was greeted with my name in lights, and escorted to the waiting area. Before I was seated, I was called in, and on my way in less than 5 mintues. The gentlemen assisting me were friendly, and professional, giving me back a freshly washed car with a tank full of gas! I felt like royalty! More

Great facility, great people and top quality service I have had nothing but top quality service and a high level of professionalism from all the people I have come into contact with at Kuni Lexus of Gree I have had nothing but top quality service and a high level of professionalism from all the people I have come into contact with at Kuni Lexus of Greenwood Village. I appreciate the relaxed sales approach, the efficiency of the service department and the friendliness of the staff who very kindly serve me a snack and cappuccino whilst I wait for my car to be washed. It's a great facility and most importantly, I love my vehicle. Thanks Kuni Lexus.....keep doing what you are doing! More

Excellence on all levels Going into Kuni Lexus is an event not a chore! This dealership reflects excellence at every level just like the Lexus product! I have had occasion to Going into Kuni Lexus is an event not a chore! This dealership reflects excellence at every level just like the Lexus product! I have had occasion to interact with both Service and Parts, and in each instance the Customer Care Representative went above and beyond the "usual" scope of care. A guest almost begs to wait for a service so that the gorgeous lounge can be enjoyed! Marilyn Newell More