Lexus of Greenwood Village
Greenwood Village, CO
Filter Reviews by Keyword
By Type
Showing 574 reviews
This was by far the best car buying experience we have ever had! The dealership is beautiful, the employees are friendly and professional and our salesperson, Cindy was very knowledgeable. We were offered ever had! The dealership is beautiful, the employees are friendly and professional and our salesperson, Cindy was very knowledgeable. We were offered a fair price for our trade-in with next to no haggling and our new used Lexus RX350 came with tech support and a 3 year/100,000 mile warranty. We will gladly drive up from Colorado Springs again when we are in the market for another car! More
Jeff and the entire team were friendly, quick and kept me informed of my repair. I will continue to go to this dealership for all my Lexus work. informed of my repair. I will continue to go to this dealership for all my Lexus work. More
I brought my 2007 Lexus RX 350 to get serviced. I had a great expereience, everyone greeted me and asked if i had been helped. My service was completed within the time frame that I was given, so I was in great expereience, everyone greeted me and asked if i had been helped. My service was completed within the time frame that I was given, so I was in and out on a saturday morning which was nice. More
This was was my first visit to the new facility in Greenwood Village. What an amazing facility and if you have a few extra minutes I would suggest stopping in just to see their new facility it truly i Greenwood Village. What an amazing facility and if you have a few extra minutes I would suggest stopping in just to see their new facility it truly is worth the time. All the things you've come to expect from Kuni Lexus and much much more. My service consultant Bill Vogel as always gone well above and beyond to ensure my satisfaction. Everyone at Kuni Lexus is top notch and fantastic to work with. They truly take care of their clients. I would recommend anyone looking for a luxury vehicle take a look at Kuni Lexus not only for the fantastic vehicles Lexus makes but also for the customer service you will receive from the moment you walk in until the time you buy your fifth or sixth Lexus from Kuni. More
This visit surpassed all prior. The new facility in Greenwood Village is extraordinary. Mr. Valley, as usual went above and beyond, giving the best customer service, I have grown accustomed to, he sho Greenwood Village is extraordinary. Mr. Valley, as usual went above and beyond, giving the best customer service, I have grown accustomed to, he should be commended. If it were up to me, I'd give him an additional week, paid vacation. I'm looking forward to my next visit. Thanks again More
Matt Tippett, Jeff Valley, and Jared Thaunt provided OUTSTANDING customer service by analyzing a given service problem and resolving the issue in a fair and equitable manner. Kuni Lexus is, quintessenti OUTSTANDING customer service by analyzing a given service problem and resolving the issue in a fair and equitable manner. Kuni Lexus is, quintessentially, the paragon of customer service. Dr. Jim Savard More
We agreed on a price for the 2001 Ls 430, I applied my initials. We agreed on a price for my trade-in. They made me wait and wait while they prepared the closing documents. I was the last customer on initials. We agreed on a price for my trade-in. They made me wait and wait while they prepared the closing documents. I was the last customer on a Saturday night and the doors were closing. In my rush to get out the door for a long drive home in my newly acquired LS 430, I initialed and signed everything at the places indicated, after-all, we had agreed to a price and a trade-in price. I wrote them a check. Only the next day, did I realize they had cheated me. We agreed on a $10,100 purchase price, total. They offered me $1,200 from my trade-in. On the papers, buried in the stack, they instead inflated the purchase price to $11,300 and then took out the trade-in. This is wrong They orchestrated this misunderstanding in their favor. I did not catch this mistake buried in the fast-talking ritual of closing. They must have done this before and I am sure they will do it again if given a chance. They pulled a fast-one and I was a trusting, gullible buyer. I feel swindled out of my trade-in amount. This is my fault for assuming they were going to treat me as a valued customer, not an easy mark with a checkbook. It is not about the money, it is about feeling cheated and how they take money from customers unfairly. It is a valuable lesson to my kids and the readers of this review. Was it worth it to their reputation? I would expect this from a dealership on Colfax (the ones surrounded by razor wire), but not an established Lexus dealer with a reputable name. Steer-clear of Kuni Lexus. Kent More
This was as pleasurable an experience in buying a car in all the years of making purchases. An unsual event in that we had just purchased a new Lexus CT2000 24 days ago. My wife drove it in our first Colo all the years of making purchases. An unsual event in that we had just purchased a new Lexus CT2000 24 days ago. My wife drove it in our first Colorado snow storm of the year and was scared out of her seat at the lack of traction in the light weight hybrid. With winter just starting here it would not work to have my wife in an unsafe car. Frank and Jack with the help of thier manager Mike helped minize the effect of the deprectiation we just experienced driving the new car off the lot. It had only 600 miles on it but we took a $5000 hit. We traded up to a new RX450H which is way more car but Jack was so knowlegable about the upgrade it convinced us this was the right choice. My mistake for not doing my research on the CT in the first place but these guys made it as painless as possible and we have clearly a better vehicle now. I'd recommed any of these guys and this dealership any day. More
Kuni Lexus has the best service department! Jeff is always a pleasure to work with. He is always efficient and concerned about his customer. I would recommend the service department at Kuni Lexus! always a pleasure to work with. He is always efficient and concerned about his customer. I would recommend the service department at Kuni Lexus! More
I would definately tell my friends to work with the professional people at Kuni Lexus I went to Kuni to service my Lexus RX300 with Jeff Kidwell and ended up with a beautiful 2010 RX 350. I met with A professional people at Kuni Lexus I went to Kuni to service my Lexus RX300 with Jeff Kidwell and ended up with a beautiful 2010 RX 350. I met with Archer Goodman, Finance Manager. Outstanding service from this gentleman!!!! It all started with him:)). He introduced my to Cindy Holter who was a perfect fit for me. Everyone from the manager, estimator, sales, service to my lesson on how to operate the car with Branndon was curteous and professional I am so pleased with My RX350 and consider the folks I dealt with my new Lexus family. Thank you all for your time, effort and knowledge displayed to me during the sales process.!!!!! I wrote a glowing report on the Google site but it appears to be down, so I wanted to make sure that everyone involved with my purchase was thanked properly. As Arnold says "I'll be Bock" More

