Lexus of Greenwood Village
Greenwood Village, CO
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As always, customer service was outstanding. Jeff made me feel that his priority was my complete satisfaction. I have never been disappointed with the service of my auto or with the personal customer ser me feel that his priority was my complete satisfaction. I have never been disappointed with the service of my auto or with the personal customer service I have received. The explanations are always clear and I never feel pressured. I would certainly (and have) recommend Kuni Lexus to anyone. More
Service center is one of the best in the area. I very rarely have to wait to be checked in and the car is always ready within the time frame that they promise. rarely have to wait to be checked in and the car is always ready within the time frame that they promise. More
Bill was very professional and made my service experience the best it could be. He gave me a lovely loaner while he explained what he was going to do to my car. He was on time and also explained what I neede the best it could be. He gave me a lovely loaner while he explained what he was going to do to my car. He was on time and also explained what I needed to do for my future service. He also explained the condition of my car. Bill told me the exact state of my brakes as well as my tires and other componants. Kuni has an excellent service department that I would recommend to anyone who drives a Lexus. Thank you for making my service experience so easy. More
I appreciate the professionalism and courtesy/respect I experience at Kuni. Service is timely and accurate. If a vehicle is required, it is presented without delay and shared with respect and trust. Great experience at Kuni. Service is timely and accurate. If a vehicle is required, it is presented without delay and shared with respect and trust. Great message to client. More
The service is amazing. To be honest - I been looking for a new car for next year and - there are few tempting options other then Lexus, but service and Kuni Lexus and the location of a new delarship (Bellev a new car for next year and - there are few tempting options other then Lexus, but service and Kuni Lexus and the location of a new delarship (Belleview and I-25) forcing me to get another Lexus :). At this point I am just trying to decide what model. Have to mention exceptional service by Jeff Valley. Love working with him. Going to see you guys again at the end of the month. Jeff mentioned that there is some work need to be done on my old RX. Thanks again. Igor More
The whole experience was quite pleaseant from the first phone call to driving my serviced car home. They were prompt in getting me to my loaner so I could go about my activities while my car was being wor phone call to driving my serviced car home. They were prompt in getting me to my loaner so I could go about my activities while my car was being worked on, they were very efficient in letting me know about additional services that were recommended and picking up the car was equally good. More
Everybody at Kuni Lexus is great to work with. I just have difficulty understanding why a car company like Lexus uses cheap crome on plastic instead of metal. The crome on plastic doesn't withstand ( ho have difficulty understanding why a car company like Lexus uses cheap crome on plastic instead of metal. The crome on plastic doesn't withstand ( hold up ) to the Mag Chloride used here in Colorado during the winter months. More
I have had great Service with Kuni for over 5 years with different cars. I have a good rerlationship with Jared, I know he will be fair and respons to my Service. situations. However, this is the fourth req different cars. I have a good rerlationship with Jared, I know he will be fair and respons to my Service. situations. However, this is the fourth request for information on my last visit, (2 letters, and 2 emails)which seems a little redundant. More
The Kuni Lexus service team, led by Mr. Jeff Kidwell, always exceed my expectations. Scheduling for my GS 300's service was at my convenience, and Jeff also helped get a second car (my SC 300)through in always exceed my expectations. Scheduling for my GS 300's service was at my convenience, and Jeff also helped get a second car (my SC 300)through in the same day at short notice. All service procedures, prices, and options were thoroughly explained by Jeff, and Jeff also made sure that I was not inconvenienced, arranging for a Lexus Service Loaner (a beautiful 2011 ES 350!). Jeff Kidwell's wonderful attitude and demeanor as Service Consultant, have enabled a long-term trust based relationship, that gives the customer confidence in Kuni's service practices. Jeff truly represents the excellence of the 'Lexus Way'. Kuni always provides service I can trust, using the highest quality OEM parts and highly trained and experienced Service Technicans. Kuni also offers a warm and inviting atmosphere with both relaxation and entertainment/business options, in an exceptionall clean and organized facility. In all Kuni provides trusted service for all three of my family's Lexus vehicles, my '93 GS 300 & '95 SC 300, and my Mom's '05 RX 330. I strongly recommend Kuni Lexus for any Lexus service needs. More

