Lexus of Greenwood Village
Greenwood Village, CO
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Fantastic service - our sales person, Jack was amazing, knowledgable and so easy to work with. Sharmin in finance was also amazing, she was really interested in getting the best possible rates for us. Ov knowledgable and so easy to work with. Sharmin in finance was also amazing, she was really interested in getting the best possible rates for us. Overall, this is one of the best car buying experiences I have ever had...the team at Kuni Lexus is far above the competition in pricing, and their sales/finance teams. Thank you so much for making our experience a great one! More
Both my wife and I take our vehicles to Kuni. We are always treated well. Our service consultant, Jeff, knows our vehicles as if they were his own. He always goes the extra mile to make sure our experie always treated well. Our service consultant, Jeff, knows our vehicles as if they were his own. He always goes the extra mile to make sure our experience is great. Our cars are always ready on time, we get lots of information along the way, and are always happy with the outcome. I expect great service from a luxury store, and Kuni Lexus goes above those expectations. More
We think that the service and service people at Kuni are great - always friendly and helpful. Service time is accurately estimated and explained if there are delays. All charges are fully explained and great - always friendly and helpful. Service time is accurately estimated and explained if there are delays. All charges are fully explained and questions answered. We are considering buying another Lexus because of the quality of the car and the dealership. More
Service Team's Performance was excellent. Kevin, service consultant, was friendly, informative, and everything moved in a timely and efficient manner. The fact that I had a loaner car and experienced drivi consultant, was friendly, informative, and everything moved in a timely and efficient manner. The fact that I had a loaner car and experienced driving the new model was very appreciated. Also my gas tank was filled and the car was cleaned. Everyone I came in contact with was friendly. Everything was perfect!!!! More
All my experiences with Kuni Lexus Littleton have been good. Even the customer waiting area is good for either relaxation or work. The work was done as promised at the quoted cost. The car was returned good. Even the customer waiting area is good for either relaxation or work. The work was done as promised at the quoted cost. The car was returned clean and with a full tank of gas. Helpful information about tire remaining life and brake life were was provided before departure. More
Shawn Evans always goes above and beyond with any request that I have. He truly cares and has created a sense of 'family' among his customers. The other day my battery has died in my new IS250. He imme that I have. He truly cares and has created a sense of 'family' among his customers. The other day my battery has died in my new IS250. He immediately sent Nate, his roadside service to come assist me. I cannot begin to express my gratitude for this type of customer service...you just don't see this often. Thank you to all the employee's of Kuni for continually making my experience fantastic! Kemberli Anderson More
Don was excellent. A very knowledgeable man. He always takes care of us. The RX 330 was serviced in the time he said. We had to return to the dealership after 10 minutes to have Don fill out the mainten takes care of us. The RX 330 was serviced in the time he said. We had to return to the dealership after 10 minutes to have Don fill out the maintenance book concerning the date the service was completed. This is the second time we returned to the dealership to have them complete the date of service in the owners maintenance book. I was disappointed in the inside of the RX 330's cleaning. This is the third time I have complained about the cleaning of the RX 330. Don called and said to bring it in, but live in Castle Rock and have other things going on with my wife. I will take care of it myself. I should not have to inspect the RX 330 at the dealersship when service is completed. I should trust that everthing was done in a profession and caring manner. Some employees obviously could care less or have not been trained or don't pay attention to detail. Little things lead to bigger things - Like was the car serviced properly? Do the technicians care? More
Both Dee and Thom couldn't have been more helpful and accommodating in showing us 3 different cars before we made the decision to buy the HS250. They spent quite a bit of time educating us about all the accommodating in showing us 3 different cars before we made the decision to buy the HS250. They spent quite a bit of time educating us about all the features of the car. Our car included the premium navigation system so there was a lot of information to cover! This was the easiest experience I've ever had buying a car! More
Bought my car from a different dealership, when asked why, I explained that the price was far better at the dealership I purchased it at. This was my first dealing with Kuni and unfortunately, I do not why, I explained that the price was far better at the dealership I purchased it at. This was my first dealing with Kuni and unfortunately, I do not think I will be back. When I made the appointment, the service rep seemed "put out" to arrange a loaner car for me. When I arrived, I was only greeted by a service tech. Service consultant did not acknowledge me for a few minutes. In addition, there was some pressure to get the more expensive service done, even though I just purchased the car and all services were done before I took delivery. When I left I was very disappointed. When I picked the car up at the end of the day, the Service Consultant was more friendly, however, it did little for my previous experience. My friends have told me how wonderful the "Lexus Experience" is...however, I did not see much of that when I took my car in. More
Over 11 years Jeff and the Kuni team have always exceeded my expectations and continue to do so on every visit. There's not much else to say other than it's always been excellent service with a friendly staf my expectations and continue to do so on every visit. There's not much else to say other than it's always been excellent service with a friendly staff who always make you feel at home. Please keep up the good work More

