Lexus of Greenwood Village

Except for the very large bill (4 new tires, EEK did not help) the experience was fine. Kuni does seem to go out of their way to take good care of their customers. Providing a nice loaner when the mainten help) the experience was fine. Kuni does seem to go out of their way to take good care of their customers. Providing a nice loaner when the maintenance will take more time than just waiting it out is a nice perk. Too bad I had to drive my nice clean car home in down pouring rain. More

Jeff was great. He followed through on everything and had the car ready right away. We were in and out fast! He gave us a loner since they had to touch up the paint. Looks good. He returned our call pretty the car ready right away. We were in and out fast! He gave us a loner since they had to touch up the paint. Looks good. He returned our call pretty fast. He had all the paperwork ready when we brought the car back. More

From the gentleman that took my car in to the service representative and even the person on the phone, everyone was courteous and respectful. It has bee such a pleasure to work with Kuni Lexus after deal representative and even the person on the phone, everyone was courteous and respectful. It has bee such a pleasure to work with Kuni Lexus after dealing with my previous dealership. I had owned a Volkswagen Touareg and had service done a Lithia where I purchased the vehicle. The manager and everyone in the service department was rude and did not care about any problems I had with the vehicle and I am certian that I was charged for services that were not performed. They had no regard for my safety when an airbag fault continued to be a problem with my car. Although I had the paperwork from a previous recall they refused to believe that it was covered under the recall and even take care of it. It took them weeks to even order the part telling me to be careful driving the car because the airbag could discharge at any given moment.The service manager even laughed when he talked to me. I was disgusted. It was that point that the vehicle was traded in for a Lexus. So please understand when I commend you for excellent customer service that this is not something taken very lightly. Thanks for providing and understanding truly what customer service mean to those that appreciate it. More

I spoke with Bob Lucero a few weeks ago about a car I saw online, it was actually being delivered as we spoke so I didnt have a chance to visit the dealership then but Bob Lucero kept me in mind and he found online, it was actually being delivered as we spoke so I didnt have a chance to visit the dealership then but Bob Lucero kept me in mind and he found the perfect car for me and my family. It is hard looking for a vehicle in a lower price range that is high quality with low miles, Bob called me when the dealership got a 2003 Honda Accord with 43,000 miles and in my price range, not only did it have low mileage it was in incredible condition with the new car smell even!!! I am so pleased with Bob Lucero and the service we received at Kuni Lexus Littleton we will certianly be back to Kuni when my husband decides to trade his car in for a newer one I am confident Bob Lucero will find the perfect one for him too!! More

Jared was friendly and helpful. He told me when I got there how long the service would take, and said he would try to get me out before that. Jared came out about a half hour early and said my car was do there how long the service would take, and said he would try to get me out before that. Jared came out about a half hour early and said my car was done. I did not meet the service tech. The overall experience was great because I got great service and there was no charge. My two business partners lease BMWs and all of their scheduled maintenance is covered in their leases. I think Lexus should move to that model. I would be willing to pay a little more each month so I didn't have to worry about that. Having said that, I have checked your pricing against other service centers in my area, and you are very competitive, so I would rank your pricing as good. More

I was greeted by a very friendly sales person (Danny Tyson) 15 minutes before the dealership was set to close. Instead of being told to come back, he allowed my wife and I to test drive the car I wante Tyson) 15 minutes before the dealership was set to close. Instead of being told to come back, he allowed my wife and I to test drive the car I wanted and stayed late with us giving us a very in depth demonstration of the cars abilities. The next day I came in and again everyone was very friendly and explained everything very well. We agreed on a price and everything was taken care of in a timely and professional manner. More

Kevin did an excellent job. The fee was higher than I expected, especially to repair the door handle which popped off on it's own! But Kevin did the best he could for me and allowed me to use coupons th expected, especially to repair the door handle which popped off on it's own! But Kevin did the best he could for me and allowed me to use coupons that I had been given previously by Kuni Lexus. The wash job was excellent and they even topped off my gas tank! More

My visit was a recall of my Lexus. The dealership called me and set up an appointment for the recall repairs. Shelly not only told me exactly what the work would entail but asked me if I had any other probl me and set up an appointment for the recall repairs. Shelly not only told me exactly what the work would entail but asked me if I had any other problems I wanted them to look at. She kept me updated on the progress and the needs for other problems that I should be concerned about. Shelly is a very gracious lady and a compliment to your Lexus staff. More

I came in for a broken window on the driver's secondary door, the fix was great. Second was a squeak in the rear seats, they said they fixed it but I still hear it. They also performed the 40k maintence se door, the fix was great. Second was a squeak in the rear seats, they said they fixed it but I still hear it. They also performed the 40k maintence service on the vehicle and it as fine also. The service personnel were all very friendly and helpful, and getting a loaner car was no problem, just disappointed with the on going squeak from the back seats. More

Bill Owens was fantastic through the sales process. I made an initial inquiry through the internet as I was looking for a particular model. Bill responded quickly and then was able to facilitate my sche made an initial inquiry through the internet as I was looking for a particular model. Bill responded quickly and then was able to facilitate my schedule in setting up a meeting to view the car at the dealer. He was very pleasant throughout the discussion we had and throught the offer process. In the end we had a fair deal. He was very helpful walking me through the closing process on the deal as well as describing the cars features. He displayed good knowledge of the vehicle's electronics and inner workings. It was an extremely pleasant buying experience. My family now owns two Lexus bought from Kuni and we were happy with both purchases and the experience we had at the dealership. We would recommend it to anyone interested in a Lexus. More