Lexus of Greenwood Village
Greenwood Village, CO
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They are so friendly and Don is someone who learns the names of his customers. He is always so honest with me and letting me know what needs fixed and what can wait. He always tries to save me the most names of his customers. He is always so honest with me and letting me know what needs fixed and what can wait. He always tries to save me the most and is always able to return my calls and answer my questions when I have a question about my car. I drive 60 miles from colorado Springs to get all my car maintenance at Kuni Lexus of Littleton because of Don and the great service I get. Recently, I needed a transmission fixed and I asked If I should just trade it in and buy another car. Don and the Mechanic told me it was a great car and to keep it and just fix the transmission. Along with all the money they saved me, they could have made a sale but instead told me to fix it because the car will last much longer and is in good condition. I was pleased that the dealership would advise me to fix my car instead of trading it in for a newer car with a bigger loan. When I think of Don and all the employees at Kuni Lexus of Littleton I see INTEGRITY, HONESTY, AND FRIENDLINESS. I'm a customer of 3 years and will never go anywhere else!!! It's worth the drive. Thank you Don and everyone else at Kuni of Littleton!! More
Nate came out to my house to replace my battery in my Lexus. He was on time and finished the job in 10 minutes. Very friendly and accommodating to my schedule. The battery was under warrenty and there Lexus. He was on time and finished the job in 10 minutes. Very friendly and accommodating to my schedule. The battery was under warrenty and there was no charge for the service. This experience was terrific as I didn't have to get the car to the dealership. More
In a not so pleasant process regardless of the dealership, we had a very good experience with a professional sales person. My wife and I had separate needs and desires for a vehicle. We went int dealership, we had a very good experience with a professional sales person. My wife and I had separate needs and desires for a vehicle. We went into the process looking for a sedan and came out with an SUV based upon conversations with the sales person. More
We worked with several individuals during our time at Kuni Lexus. All of the help was excellent. We had the opportunity to look at the cars we were interested in, without being pressured or having a sa Kuni Lexus. All of the help was excellent. We had the opportunity to look at the cars we were interested in, without being pressured or having a sales person hovering over us. When we needed assistance however, there was always someone to help us. The sales manager even took us for a test drive in the car that we ultimately bought. He was very knowledgeable and helpful. Bob Lucero was the sales person who helped us make our first Lexus purchase. He was very friendly and helpful. He was very easy to work with and my wife and I really enjoyed him. Even though it was our first purchase, Mr. Lucero was very down to earth and made us feel like he really cared about our satisfaction. We felt like he was devoted solely to us. It was a real pleasure working with him and we were both very glad that he is the sales person that we worked with. The finance manager who helped us was fabulous as well. She was patient and very kind. She worked hard to get us a great financing deal. During the signing of the documents, she explained everything thoroughly, but didn't pressure us at all. We had heard about the excellent service at Kuni and we were thrilled with the way we were treated on Saturday during our visit. I would highly recommend Bob Lucero and the female finance manager who assisted us as well as the rest of the staff we received help from. Everyone that we worked with was fantastic. This was without a doubt the very best automobile buying experience we have ever had. Thank you for everything. Btw - We absolutely love the car! Sincerely, Eric and Yona Zapinski More
My husband just bought me my first Lexus -- a 2011 RX450h -- what a wonderful buying experience! Scott was a great salesperson -- no pressure, very patient and helpful. I was offered a Costco discount witho -- what a wonderful buying experience! Scott was a great salesperson -- no pressure, very patient and helpful. I was offered a Costco discount without even having to research it myself or request it! I have NEVER had a dealer offer such a thing without major discussion! Taking the delivery of the car was a wonderful experience! Scott went over EVERYTHING with me hands-on, then even tested me to make sure I understood how everything worked! I have never had that extensive amount of training for any prior vehicle that my husband or I have purchased. It was a Very Easy, Enjoyable experience, and I can DEFINITELY see why most Lexus customers become repeat customers! Thank you for such a wonderful and fun buying experience!!!!! More
I can't judge the quality of work until I drive the car for awhile! The offer to drive me home and pick me up or vice versa was very good and made dropping my car off much easier in terms of not sitting for awhile! The offer to drive me home and pick me up or vice versa was very good and made dropping my car off much easier in terms of not sitting around and figuring out how to negotiate the whole transaction. More
I have been a Lexus owner for 13 years and because of the quality of the car and the low maintanence costs I will always be a loyal customer. Scott Bakay helped me select a car and was well versed about the quality of the car and the low maintanence costs I will always be a loyal customer. Scott Bakay helped me select a car and was well versed about the "bells and whistles" on this high tech car. Since I am not a techie he was very patient and communicated in language that I understood. I left the dealership very comfortable with all the screens and new ways to drive a hybrid car. Scott is a professional in every respect and in my opinion is the "gold standard" for car salesmen. Thank you Scott, you made buying a car a fun experience! Audrey Fisher More
We love Kuni - they provide the best service every; they go out of their way to satisfy the client! Working with Bob was a pure pleasure - he was absolutely professional, yet relaxed, not pushy, and very a go out of their way to satisfy the client! Working with Bob was a pure pleasure - he was absolutely professional, yet relaxed, not pushy, and very accomodating. We will continue recommending him to other clients! More
Jeff Valley is exceptional at his job. He is courteous, accommodating, and pleasant. Jeff exceeds my expectations and makes me enthusiastic about arriving at the dealership. Jeff always makes sure I have a accommodating, and pleasant. Jeff exceeds my expectations and makes me enthusiastic about arriving at the dealership. Jeff always makes sure I have a loaner, and that I have the best experience when having my car service. I highly recommend the dealership and Jeff Valley. More
When considering the purchase of a pre-owned Ford Truck, Kuni Lexus was not a dealer we ever expected to land. But I couldn't be more pleased with the customer experience we had at Kuni. Bob Lucero and Sha Kuni Lexus was not a dealer we ever expected to land. But I couldn't be more pleased with the customer experience we had at Kuni. Bob Lucero and Sharmin were a delight to work with and gave us the same quality and high level of service I would expect if we had purchased a new Lexus. I will recommend Kuni Lexus to anyone purchasing new or used vehicles. Once you experience Kuni's high quality service, employees and environment it will be difficult to shop anywhere else. More

