Lexus of Greenwood Village
Greenwood Village, CO
Filter Reviews by Keyword
By Type
Showing 572 reviews
Clay is the very best service advisor! He was professional, personable and made sure that he took down all of my concerns, so they could be addressed properly, and communicated everything He was professional, personable and made sure that he took down all of my concerns, so they could be addressed properly, and communicated everything incredibly well! He is a credit to Kuni Lexus! There was a bit of miscommunication about a lost button battery under the drivers seat. It was the kind of battery that would go into a garage door opener, and it seemed that the gentleman who serviced the car misunderstood, and was looking for a garage door opener instead of the battery and so it was not found. However, that is extremely minor. The gentleman who serviced the car did a fantastic job! I really appreciate the detailed and very informative walk around! The people who detailed the interior did a marvelous job. It was cleaner than when I bought it. They cleaned the floor mat in the hatch , and were able to get the stains out! The outside looked very nice as well! The Parts Department is always terrific and I don't think that I have visited Kuni Lexus without going there, receiving magnificent service and finding a number of things that I need. All of the wonderful people that I had the privilege of working with at Kuni Lexus, or who worked on my car deserve major kuddos! Kuni is my preferred Lexus Dealer by far! Thank You so much! More
Sales Consultant Sean Beatty exceeded my "customer expectations" delivering our third + LX350 from Lexus of Greenwood Village. expectations" delivering our third + LX350 from Lexus of Greenwood Village. More
Nate Hoffman was very helpful and professional. The hostesses at the upstairs bar, Judy and Reyana, were extremely welcoming, gracious, and made my visit very pleasant as I waited for my car being The hostesses at the upstairs bar, Judy and Reyana, were extremely welcoming, gracious, and made my visit very pleasant as I waited for my car being serviced. More
Fantastic customer service by Devan Griffin! Devan was welcoming, knowledgeable, communicative, efficient and super friendly. Timely, efficient and great service performed on our vehicle. Won Devan was welcoming, knowledgeable, communicative, efficient and super friendly. Timely, efficient and great service performed on our vehicle. Wonderful perk to have a loaner car for our 60,000 mile service appointment. Overall a great experience. More
Prompt service, courtesy, knowledgable, and personable, My experience and over satisfaction was fantastic. Customer servicer supervisor was very helpful with an issue arose. Thank you!!! My experience and over satisfaction was fantastic. Customer servicer supervisor was very helpful with an issue arose. Thank you!!! More
I seem to have a new advisor each visit, each one is my favorite. John Lott got me in for a same DAY appointment for my 55K service. Quick, efficient, and great atmosphere to wait it out. I’m very gratef favorite. John Lott got me in for a same DAY appointment for my 55K service. Quick, efficient, and great atmosphere to wait it out. I’m very grateful! More
i have business with them around 8yrs but keep going down there service even after service something wrong my car I don’t know what they doing? please beware drop you car service. If someone know bett down there service even after service something wrong my car I don’t know what they doing? please beware drop you car service. If someone know better lexus service please. please let me know More


