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Lexus of Henderson - Service Center

Henderson , NV

4.8
4,966 Reviews

4,966 Reviews of Lexus of Henderson - Service Center

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March 08, 2022

Excellent customer service and it is worthy of recommending to my relatives, friends and coworkers. More

by TOPACIO_MARIO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2022 -

Lexus of Henderson responded

Mario, thank you for the great review! We are thrilled to hear that you had such a seamless service experience working with the Lexus of Henderson team. Drive safely, and we hope to see you back again down the road!

March 06, 2022

It took seven hours to get my brakes fixed. I arrived at 7am and got my car back after 23pm More

by marlonsamuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Kelly
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2022

David my service writer is always a 10+. Also Ethan that brought me back my car was a gentleman and it was very much appreciated that you gave us that service of exchanging the cars with me More

by DEBBIEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Lexus of Henderson responded

Debbie, thank you for the great review! We are so glad to hear that you had such a successful service experience working with David, Ethan, and the team over the years. Drive safely, and we hope to see you back again at Lexus of Henderson!

March 05, 2022

Everything is excellent when I drop off my car. Great service and David is excellent More

by ISIDROREALTOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David torrella
Mar 07, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that David went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at Lexus of Henderson!

March 03, 2022

Customer service here is great, they took excellent care of me & my car. Highly recommend & will be back for all my service needs. Jayce was my advisor & hope to deal with him again. More

by TerryTronWest
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jayce
Mar 04, 2022 -

Lexus of Henderson responded

We are thrilled that Jayce and the team could deliver a five-star experience for you! Thank you for trusting Lexus of Henderson with your business and your vehicle, we look forward to your next visit.

March 02, 2022

The whole service team showed professionalism and cared to help with my vehicle. David went the extra mile and kept me in the loop the whole way through all of the warranty work, it is greatly appreciated More

by jvonkohn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Torrella
Mar 03, 2022 -

Lexus of Henderson responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with David and the Lexus of Henderson team. We will be sure to pass on the kind words to him. Safe travels, and we hope to see you back again down the road!

February 25, 2022

David in services is wonderful. He always makes me feel like I am the only customer and the quality of the service is always above average. I trust them completely and they always a More

by S_SASTRI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Feb 25, 2022 -

Lexus of Henderson responded

Thank you for sharing your experience with David and the team! We are grateful to have you as a customer and we hope to welcome you back to Lexus of Henderson in the future. Drive safely until we see you next!

February 18, 2022

Live Lexus of Henderson! Great team with great customer service. Love coming here for all my services. More

by SANDRA_R4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 18, 2022 -

Lexus of Henderson responded

Thank you so much for your support, Sandra! It means a lot that you choose Lexus of Henderson for all of your auto service needs. Have a great weekend!

February 16, 2022

They are knowledgeable, punctual and accommodating. David, My customer service representative is personable, answers all my questions, and does not rush me. As a very senior lady, I really appreciate t More

by berends470
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torrella
Feb 17, 2022 -

Lexus of Henderson responded

Thank you for sharing so many kind words! We are thrilled that you can depend on David and our team to provide excellent service. All of us at Lexus of Henderson appreciate your business and support!

February 15, 2022

Service was quick and efficient. I would always use this location foe my 450h Lexus. More

by Jneal417
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Feb 16, 2022 -

Lexus of Henderson responded

Thank you for trusting Lexus of Henderson to get the job done. We appreciate your kind words!

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