Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
5,018 Reviews of Lexus of Henderson - Service Center
Sort by
September 04, 2021
Amazing honest service. There was no pushing of additional services and courteous of my time. Jayce was phenomenal and constantly checking on me. This is my new service center! additional services and courteous of my time. Jayce was phenomenal and constantly checking on me. This is my new service center! More
by M Tom
Verified CustomerEmployees Worked With
September 03, 2021
Very happy and satisfied with the service I got for my Lexuz Rx 350. Jayce M my service manager was so nice and wonderful, accommodating and knowledgeable to the point of exceeding my expectations.He eve Lexuz Rx 350. Jayce M my service manager was so nice and wonderful, accommodating and knowledgeable to the point of exceeding my expectations.He even arranged my Lyft rides from the service center to my house and back.Thanks More
by BOLIGUIN
September 03, 2021
Outstanding, fast service. Excellent communication and professionalism. Service was personalized since I’ve been a Lexus of Henderson customer for many years. Courteous, definitely outstanding service fro professionalism. Service was personalized since I’ve been a Lexus of Henderson customer for many years. Courteous, definitely outstanding service from staff members. More
by Pdaisy012
September 03, 2021
We are very happy with the level of service and commitment that the folks at Lexus of Henderson provide. They are honest, fair, quick and helpful. commitment that the folks at Lexus of Henderson provide. They are honest, fair, quick and helpful. More
by PMULLEN9724
Employees Worked With
September 02, 2021
I drive from the lakes 5 min away from the Lexus on Sahara ala way to Lexus in Henderson cause the energy and Randy are so much kind and friendly Sahara ala way to Lexus in Henderson cause the energy and Randy are so much kind and friendly More
by L
Employees Worked With
Randy service
September 02, 2021
Randy was very helpful and courteous. Everyone i came in contact with was cordial. Car done quickly;I hope with quality. I cant tell unless it breaks down. in contact with was cordial. Car done quickly;I hope with quality. I cant tell unless it breaks down. More
by Charlotte
Employees Worked With
Other Employees :
Dont know Craig Kelly but Randy Auyeung. Service consultant was great.
September 02, 2021
They were on time, fast and very friendly. The waiting area was comfortable. I live in north Las Vegas and it’s worth the 30 min drive. area was comfortable. I live in north Las Vegas and it’s worth the 30 min drive. More
by QWENTOYA
September 02, 2021
Excellent Service, I had a battery installed and I payed 120 dollars for installation not including miscellaneous fees. Really? Inflation on the rise and no car wash. 120 dollars for installation not including miscellaneous fees. Really? Inflation on the rise and no car wash. More
by Nsalama9
Employees Worked With
September 02, 2021
Great service. Tyler is always great as well always let’s me know what needs to be done for my car very helpful. Everything was perfect me know what needs to be done for my car very helpful. Everything was perfect More
by ALEXKBC1
September 02, 2021
Two years in a row I had to wait for an oil change for over two hours with no updates on progress or explanation why it was taking so long, and no car wash (because it's being refurbished which is fine, b over two hours with no updates on progress or explanation why it was taking so long, and no car wash (because it's being refurbished which is fine, but that means the appointment should not have taken so long). I probably won't return. More
by Kim
Employees Worked With
Jayce
