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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,095 Reviews

5,095 Reviews of Lexus of Henderson - Service Center

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April 16, 2021

Lexus was great and took excellent care of me! She answered all my questions and helped me decide what was best for me. Overall I had a good experience. More

by CATHERINEBERDIAGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus
Apr 16, 2021 -

Lexus of Henderson responded

It's wonderful to hear that our team delivered such an exceptional experience, Catherine! Thank you for trusting Lexus of Henderson with your business!

April 16, 2021

I arrive to my appointment and was received in the front by a courteous and helpful employee. Proceeded to sit in a nice and clean area. Met with David Torrella and he was knowledgeable and helpful with my More

by JLUIS310
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David torrella
Apr 16, 2021 -

Lexus of Henderson responded

Your feedback means so much to us! We're thrilled to hear that David provided you with great service during your visits to Lexus of Henderson and we look forward to working with you next time!

April 16, 2021

Lexus makes it a very easy choice to use them for servicing my car. From the coordinators (like Shannon) who answers the phone and sorts the appointment to the person who checks in the car and final More

by REBECCA.R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Torella
Apr 19, 2021 -

Lexus of Henderson responded

Rebecca, we are thrilled that our team could give you such a positive experience! Thank you for choosing Lexus of Henderson and taking the time to share your feedback. We hope to see you again!

April 16, 2021

The service center is very accommodating from the time you’re greeted when you arrive and return. Tyler is knowledgeable and courteous. Got my car cleaned. More

by FMANZJR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Henderson responded

Thank you for the review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let Tyler know that you appreciate his help. We look forward to your next visit!

April 16, 2021

I am always thankful for the service I receive from Craig and team. I wouldn’t trust anyone else with our Lexus. Thanks you again More

by ARMANDO.BARRON80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Henderson responded

Thank you for your loyalty to Craig and Lexus of Henderson! We are grateful for your business and we look forward to seeing you next time.

April 16, 2021

Excellent service as always,I was very well taken care of. was kept up to date concerning the service being done on my vehicle David Tortella is a professional and very much concerned about customer satis More

by joeylo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Tortella
Apr 19, 2021 -

Lexus of Henderson responded

Joey, we are thrilled that David and the team delivered such communicative, top-notch service! Thank you for giving Lexus of Henderson your business and positive review. We hope to see you again!

April 16, 2021

Fast and very professional! He had a loaner ready to go and communicated with me throughout the process. I didn’t even know about the recall originally, I was scheduling a oil change but Craig kept up to d More

by catrina.evans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Henderson responded

Catrina, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let Craig know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

April 16, 2021

Great again. Like usual. The very best service the very best customer service. I love my Lexus. Really nice people. Everyone has been doing a superb job More

by LVJOSLOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

April 16, 2021

Service provided me with a loaner car while they installed new runner boards for my RX. After a day I got my car back with the newly installed boards and they looked slick and beautiful. More

by raul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephan
Apr 19, 2021 -

Lexus of Henderson responded

Raul, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

April 15, 2021

Always professional and customer friendly. Went in for a recall fix and they had my loaner ready. In and out in 10 minutes less time when I went back to exchange for my vehicle. More

by BRACKNEYWO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Lexus of Henderson responded

Thank you for taking the time to leave us a review! It is always a pleasure to assist you here at Lexus of Henderson, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

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