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Lexus of Henderson - Service Center

Henderson , NV

4.7
5,095 Reviews

5,095 Reviews of Lexus of Henderson - Service Center

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April 15, 2021

Steven my service advisor has always been extremely helpful . I look forward to working with him regarding my vehicle service. He gets five star rating More

by TEAMCARUSO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tito J D' Leon Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2021 -

Lexus of Henderson responded

Thank you for stopping by to commend Steven! We are delighted that you can depend on him to take excellent care of you and your vehicle. Enjoy your weekend! - Lexus of Henderson team

April 15, 2021

Stephen did an excellent job! This was the first time for me dealing with car maintenance on my own. He was patient and explained all details extremely well. The front line guys who are the first int More

by KARMAJESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Niem - Did not interact with Craig Kelly
Apr 15, 2021 -

Lexus of Henderson responded

It is gratifying to hear that you had such a positive experience with our team! Thank you for choosing Lexus of Henderson and taking the time to share your feedback. Drive safely!

April 15, 2021

just as pleasant experience as one can expect when you get to pay $$$ for it ~ David T. very accommodating as i needed a sedan loaner vs an SUV, which i should have mentioned when i booked my appt. David More

by Beckyladensack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

Becky - Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that David delivered such a seamless service experience. Drive safely, and we hope to see you back at Lexus of Henderson down the road!

April 15, 2021

Kept me updated as my car was being serviced. Stephen contacted me when it was done and arranged to drop off the rental in the morning. More

by TRUELYBLESSEDWITH2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen
Apr 16, 2021 -

Lexus of Henderson responded

Thank you so much for choosing Lexus of Henderson! We love to hear that you received communicative service from Stephen and our team. Happy driving this weekend and beyond!

April 15, 2021

I am always treated like a VIP. The customer service is always attentive and welcoming. I love taking my car to the Henderson Service Department. More

by Vee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department team.
Apr 15, 2021 -

Lexus of Henderson responded

It makes us happy to hear that you enjoy your visits with us at Lexus of Henderson. Thank you so much for trusting us with your auto service needs! We look forward to our continued relationship.

April 15, 2021

The waiting area is very comfortable and very well equipped for customers. The technology specialist fully and courteously answer questions. Service managers are responsive to inquiries. More

by alin_168
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

Thanks for trusting us with your business. We're glad to hear that our Lexus of Henderson team provided you with 5-star service!

April 15, 2021

Always very friendly and efficient staff. Honest and you can trust what they recommend. Won't try and update what you don't need. Thanks More

by REDNERJUNEBUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David T.
Apr 16, 2021 -

Lexus of Henderson responded

Thank you for leaving us a review! We're proud to have you as a Lexus of Henderson customer!

April 15, 2021

Fast efficient and friendly! I was impressed with the speed of the maintenance service even though I got lost and was a little late. Thanks More

by MICHAELRHODESPT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayce Messer
Apr 15, 2021 -

Lexus of Henderson responded

It was our pleasure to assist you, Michael! Thank you for trusting the service team here at Lexus of Henderson with your repair and maintenance needs!

April 14, 2021

I have been using Lexus of Henderson for many years and I have always been treat so well, many times I have told friends that I’d only buy from them because of their service department. David (service manage More

by BAMBIRANEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

What wonderful feedback! It really means a lot that you're a loyal Lexus of Henderson customer and we are thrilled that you can depend on David to keep you safe out on the roads. Thank you so much for your longtime support! We look forward to working together many more years to come.

April 14, 2021

Great customer service. I will definitely buy another Lexus from trueness. The place looks so nice and clean. No pressure and the people are so polite. More

by u20@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2021 -

Lexus of Henderson responded

Thank you for the review! We are grateful that we got the opportunity to assist you here at Lexus of Henderson, and we will certainly pass along your kind words. We look forward to your next visit!

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