Lexus of Lakeway

Alan G. is my service advisor and he’s great! Always provides a very personal touch and seems to aim to achieve maximum customer service. There’s a really nice customer lounge area on the second floor w provides a very personal touch and seems to aim to achieve maximum customer service. There’s a really nice customer lounge area on the second floor with work stations and a cafe. It’s awesome! Love Lexus of Lakeway!! More

Excellent service managers who completely explain the service to be performed and the cost. The ease of getting an appointment was appreciated. service to be performed and the cost. The ease of getting an appointment was appreciated. More

Beautiful, clean, and making my appt was East with Mariin. Adam my service guy was extremely helpful, love the reception when arriving Mariin. Adam my service guy was extremely helpful, love the reception when arriving More

Good follow up and fast friendly service And was fast in Good follow up and fast friendly service And was fast in completing the sale, purchase Good follow up and fast friendly service And was fast in completing the sale, purchase More

Ashley was polite, organized, & knowledgeable. Dealership was clean, modern,efficient. Very positive vehicle purchase experience. was clean, modern,efficient. Very positive vehicle purchase experience. More

This was my first visit to the dealership since I leased my car. I made an appointment online. Met with Adam and I was given a loaner. Waiting area was beautiful. Car was ready fast. Was a perfect servi my car. I made an appointment online. Met with Adam and I was given a loaner. Waiting area was beautiful. Car was ready fast. Was a perfect service experience! Thank you Adam! More

The very first time my husband and I met Joe we felt very welcomed. Joe has a magnetic personality and displays natural charm and charisma. I felt Joe really cared about and understood my interests and had welcomed. Joe has a magnetic personality and displays natural charm and charisma. I felt Joe really cared about and understood my interests and had a sincere desire to help me reach my goal of finding that perfect vehicle for me. Joe made the entire process very pleasing. He quickly responded to all my questions and concerns by phone and/or email. On several occasions, Joe went the “extra mile” to resolve some of my concerns which made me feel that Lexus of Lakeway did care about my customer satisfaction. It was a pleasure to do business with Lexus of Lakeway - great company who cares about customer satisfaction. More

Professional. Time sensitive. Chase was very attentive to my timing and quick needs. Area clean and neat. my timing and quick needs. Area clean and neat. More

Great people, well organized, personal service, e clent release on ship, great facilities, a n day staff release on ship, great facilities, a n day staff More

My husband, toddler and I went in without an appointment on a Saturday afternoon and we were pleasantly greeted by Hailey. We are in the market for an SUV but undecided exactly what we want. We told her upf on a Saturday afternoon and we were pleasantly greeted by Hailey. We are in the market for an SUV but undecided exactly what we want. We told her upfront that we wanted to test drive a GX and we were able to test drive one within 15 minutes of arrival. If we decide to go with the GX, we will definitely be back to Lexus of Lakeway and asking for Hailey. More