Lexus of Lakeway

I bought my car from them in 2016 and second from them in 2023. During these eight years their service department has taken care of both vehicles as expected, very professionally. 2023. During these eight years their service department has taken care of both vehicles as expected, very professionally. More

Lexus of Lakeway never disappoints! They have been very reliable, fast, affordable, and I enjoy their guest experience. They have been very reliable, fast, affordable, and I enjoy their guest experience. More

I Always get great service from all the employees at Lexus of Lakeway Zach and Kristi were great this past visit. Lexus of Lakeway Zach and Kristi were great this past visit. More

Kristy was awesome! I was running late and she immediately got the vehicle to the service technician. She is a wealth of knowledge and very professional in what she do I was running late and she immediately got the vehicle to the service technician. She is a wealth of knowledge and very professional in what she does. I received my vehicle back, well within the estimated time. The cost was for the 60K mile service was very reasonable. Lastly, the coffee bar is always a welcome treat! T. A. More

The best car dealership I have ever had. And I am old and have owned a lot of cats. And I am old and have owned a lot of cats. More

I have had amazing service in both sales and service Zach does the best job, pleasant and timely does the best job, pleasant and timely More

Carl is the best service advisor I’ve ever had. At Lexus or anywhere. He’s very responsive and takes the time to explain things. At Lexus or anywhere. He’s very responsive and takes the time to explain things. More

I always like visiting Lexus of Lakeway, the staff are respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee respectful and friendly, service technician explains everything to be done and does it in a very timely manner. While waiting, I had some hot coffee and a muffin, while browsing my cellphone. Thanks More

Scheduling the service was easy. My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was My brief visit with Alan was fine and then the mess started. I reserved a loaner, but every step was met with delays and frankly incompetence. I was asked to show my form of insurance, payment and driver’s license multiple times. Checkout took at least twice as long. I left the dealership in a very bad mood. More

Very nice facility, friendly people, great quality service, and quickly done while I waited less than two hours service, and quickly done while I waited less than two hours More