Lexus of Lakeway

This was my first service since buying my Lexus. I was blown away by the video of the exam!!! And my rep Kristi Suarez is the best!!!! Top notch all the way around and a first class dealership who m I was blown away by the video of the exam!!! And my rep Kristi Suarez is the best!!!! Top notch all the way around and a first class dealership who makes their customers feel special. Thank you very much! More

Alan is always courteous, professional and knowledgeable. He answered my questions and helped with arranging a loaner. The work to be done was clearly explained and completed on time. He answered my questions and helped with arranging a loaner. The work to be done was clearly explained and completed on time. More

Excellent customer experience overall! Welcoming, knowledgeable and attentive staff that serves fresh espresso’s and snacks as a courtesy. The facility is bright and clean and comfortabl Welcoming, knowledgeable and attentive staff that serves fresh espresso’s and snacks as a courtesy. The facility is bright and clean and comfortable. I highly recommend bringing in your vehicle for a delightful service experience and chance to see the latest models. 5 stars! More

I was very well taken care of. Colby Young was very friendly and always came by to inform me when my car would be ready Colby Young was very friendly and always came by to inform me when my car would be ready More

Everyone at Lexus of lakeway are fantastic. They are friendly and helpful. I had routine service done and they were efficient and I very much enjoyed the complimentary tea and muffin while I wa They are friendly and helpful. I had routine service done and they were efficient and I very much enjoyed the complimentary tea and muffin while I waited More

Entire staff is courteous, attentive and willing to assist in delivering or achieving excellence. I have always left the site knowing that I, and my vehicle, have received the best servive available t assist in delivering or achieving excellence. I have always left the site knowing that I, and my vehicle, have received the best servive available to anyone. More

Was quickly greeted and checked in. Zack did a great job explaining what they would be doing. When the techs were done Zack came back with more detail. In the end they did a great job. Zack did a great job explaining what they would be doing. When the techs were done Zack came back with more detail. In the end they did a great job. More

Great thorough service! Don’t have anything negative thoughts about my service, My service representative was great! Don’t have anything negative thoughts about my service, My service representative was great! More

I appreciate how thorough the service dept is and the video explanation of their check up. A loaner car was offered since I needed a repair. It’s definitely a full service experience at Lexus of Lakeway. video explanation of their check up. A loaner car was offered since I needed a repair. It’s definitely a full service experience at Lexus of Lakeway. More

Alan Gilley did an excellent job attending to the lighting issues with the climate control buttons. This was a high cost repair that was handled professionally. Alan is very customer friendly and go lighting issues with the climate control buttons. This was a high cost repair that was handled professionally. Alan is very customer friendly and goes above and beyond - One the main reasons my family and I have been Lexus customers for over 20 yrs. More