Lexus of Marin

I was so happy to have come across your dealership. I only have positive feedback to say! First of all, your sales manager Mr. Christian Vela has outstanding customer service, you can tell he is commi I only have positive feedback to say! First of all, your sales manager Mr. Christian Vela has outstanding customer service, you can tell he is committed to helping the customers any way he can. I believe his great leadership can also be seen in all his sales man, for they had outstanding customer service!! Mr Christian vela was so knowledgeable and professional and found us a great vehicle at a wonderful price. We also worked with a sales man named Mr. Juan Sanchez who was such a happy person and had such great customer service and very professional. He was very patient as well. A big “thanks” to the two great finance men Mr. Bernie Rosenbaum and Brandon Duerksen they really worked hard to find us a great deal with our financing.. they were a joy to work with as well, very professional. I really appreciated Ms. Lily Zavala the Document specialist who was so sweet and knowledgeable and made the paperwork easy to understand. She was very nice!… before I left the dealership I made sure I got a business card from everyone who helped me in the process of buying my car, I wanted to make sure that Lexus acknowledged these wonderful group of individuals who went beyond anything I had ever seen in any dealership. I would recommend anyone who is looking to purchase a vehicle to come to this dealership, absolutely stress free and no pressure from anyone, only nice people willing to help you find the vehicle you want and make it an enjoyable experience! Thank you again! Respectfully, Amada More

I Must say that I was Extremely impressed with this dealership. I truly believe that a great company starts with strong leadership. And after having the pleasure of meeting and working with the sales m dealership. I truly believe that a great company starts with strong leadership. And after having the pleasure of meeting and working with the sales manager Mr. Christian Vela on the purchase of our car, I can say "This is one outstanding Car dealership". Not only was this gentleman Professional but he was very Knowledgeable about all the cars. He was very patient and caring about our needs in finding the right vehicle. I was absolutely very impressed with Mr. Vela and his Outstanding customer service! I had never seen customer service like this before. I was very happy with the salesperson who helped us as well Mr. Juan Sanchez, he was very attentive, professional and so helpful in trying to find the right car, he is truly a very good salesperson! Wanted to say that Mr. Bernie Rosenbaum and Mr. Brandon Duerksen were two outstanding Finance Managers, talk about working hard for the customer! both very professional and caring as well. The Document specialist Ms. Lily Zavala took her time to explain step by step the contract and answered all our questions with so much respect and genuine concern, she was so knowledgeable about everything she was explaining, was a very sweet young lady! After this experience, I can truly say I will be sending all my family and friends and anyone I know who is looking to find a great quality Vehicle and also have an OUTSTANDING CUSTOMER SERVICE EXPERIENCE! Thank you! Respectfully, Amada More

Amazing experience, I have been to so many dealership, this is the one that I closed a deal with. My dealer Lark is so nice and friendly and knowledgeable, he answered all of our questions and help us mak this is the one that I closed a deal with. My dealer Lark is so nice and friendly and knowledgeable, he answered all of our questions and help us make a great deal, and he stayed late to introduce all the features of my new car, really appreciate his help. More

Estoy muy agradecido por la manera que me ayudaron a conseguir un hermoso carro 2023 gracias conseguir un hermoso carro 2023 gracias More

From the first web inquiry to sales, car prep and driving out the door- outstanding! out the door- outstanding! More

Love this dealership. This is my third leased car with them. They listen to what my needs are, offer suggestions, are professional, efficient and kind. I'll be back fo This is my third leased car with them. They listen to what my needs are, offer suggestions, are professional, efficient and kind. I'll be back for another car. More

Customer service of Lexus of Marin was resourceful, professional, knowledgeable, attentive and friendly. Total Accessibility at all times either by phone or text. We got the exact model and the color professional, knowledgeable, attentive and friendly. Total Accessibility at all times either by phone or text. We got the exact model and the color of both the exterior and interior of the vehicle that we specified. It was a stressless and hassle-free experience. More

Lark make an amazing job and make the experience of buying my second car with amazing service buying my second car with amazing service More

Their customer services was great. They were very friendly, welcoming, attentive, helpful, knowledgeable about their cars. I would go back their for a new car. I higly recommend this d They were very friendly, welcoming, attentive, helpful, knowledgeable about their cars. I would go back their for a new car. I higly recommend this dealership. Juan was the guy who took good care of me. Overall, they were all great. Great Job guys...Love the Dodge Charger... More

Lexus of Marin was the first dealership we contacted, who was able to deliver the vehicle we wanted. was able to deliver the vehicle we wanted. More