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Lexus of Marin
San Rafael, CA
465 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 465 reviews
March 23, 2023
Customer service of Lexus of Marin was resourceful, professional, knowledgeable, attentive and friendly. Total Accessibility at all times either by phone or text. We got the exact model and the color professional, knowledgeable, attentive and friendly. Total Accessibility at all times either by phone or text. We got the exact model and the color of both the exterior and interior of the vehicle that we specified. It was a stressless and hassle-free experience. More
by Carol
Employees Worked With
Lionel Lee
March 20, 2023
Their customer services was great. They were very friendly, welcoming, attentive, helpful, knowledgeable about their cars. I would go back their for a new car. I higly recommend this d They were very friendly, welcoming, attentive, helpful, knowledgeable about their cars. I would go back their for a new car. I higly recommend this dealership. Juan was the guy who took good care of me. Overall, they were all great. Great Job guys...Love the Dodge Charger... More
by jopezloloma
Employees Worked With
Juan, LaVonne. Gillette
March 06, 2023
Lexus has always had incredible service and great quality cars. The service is by far the reason why I have been a customer for over 7 years ! cars. The service is by far the reason why I have been a customer for over 7 years ! More
by Jgreenwood
Employees Worked With
LaVonne. Gillette
February 28, 2023
Our lease was up on our Lexus 300h, and we were so happy with our last car, we decided to get the same vehicle. None were available in Santa Rosa, and no one offered to help. We called Lexus of Marin, and with our last car, we decided to get the same vehicle. None were available in Santa Rosa, and no one offered to help. We called Lexus of Marin, and Lionel took the time to search for what we were looking for, and found it. He had it delivered the same day, and by 7:00 pm we had our new car. Also one of the easiest and fastest finance dealings we have ever had!!! Great service and great experience all around. We will be dealing with Lexus of Marin from now on. Not THAT far to drive :). More
by julia
Employees Worked With
Lionel
February 26, 2023
We leased a 2023 NX 350 Hybrid and had a very positive experience at Lexus of Marin. Our sales representative was terrific; professional in every sense and worked hard to find a path to a deal that met o experience at Lexus of Marin. Our sales representative was terrific; professional in every sense and worked hard to find a path to a deal that met our needs and was within our budget goals. In addition, he took extra time to teach us the basics of new technology options featured in our new vehicle. The entire Lexus of Marin team were positive, helpful and focused on customer service - we could not be more pleased. 5 Stars for Lexus of Marin and our Customer Representative. More
by Jferrare14
Employees Worked With
Tony Abizeid
